ABOUT US

Eksenium is an İstanbul-based Zoho Authorized Partner and process automation studio. We deliver Zoho CRM implementation, advanced customization, RPA and AI projects for clinics, health tourism centers and SMBs.

Zoho Authorized Partner
An authorized Zoho partner in Türkiye since 2023.
Healthcare focused
Deep expertise in health tourism, aesthetics and dental care; we also set up Zoho for e-commerce, real estate and service businesses.
Base support on three channels, not priced separately
We don't set up and walk away. The WhatsApp channel and phone stay open for as long as we are your partner; feature and customization requests by email cover the first 6 months.
3+
Years as Authorized Partner
30+
Completed Zoho projects
15
Most-used Zoho products, proven proficiency
99%
Customer satisfaction
140+
Training content produced
2
Service in two languages (TR · EN)
HOW WE WORK

Transparency
We clearly explain exactly what "authorized partner" means. What will be done, how long it takes, what it costs · all of it in writing, in the contract.
Industry depth
Our main focus is healthcare and health tourism, but we do not limit ourselves to one industry. Whichever industry it is, we start the setup from its own sales cycle.
Process design first
We are different from partners who say "let's install the software first and figure it out later." We map the process first, then fit Zoho to the process.
We share knowledge
140+ blog posts, free guides, video documentation. We stand out by sharing knowledge, not hiding it.
Support in Turkish and English
Real people from our team support our customers in Turkish and English. Zoho's official global support line works in English · the need for Turkish setup, training, and support is met through an Authorized Partner.
Long-term partnership
We don't disappear when the setup is done. For as long as we are your partner, monthly check-in calls, small fixes and answers to usage questions keep us working side by side.
Certifications

The partner status belongs to Eksenium; all certifications are held by our founder, İsa Demirci.

Zoho Authorized Partner
An authorized Zoho partner in Türkiye since 2023.Our profile in the Zoho partner directory
Zoho AI Enabled Partner
Accreditation awarded by Zoho on completing the AI Accelerator Series 2026; dated 14 October 2026, valid for one year.Verify on Zoho
Zoho CRM Administrator
Certification in setting up and managing modules, fields, permissions, workflows, and data structure in Zoho CRM.
Zoho CRM Administrator Certified
Zoho CRM Consultant
Certification in designing Zoho CRM around a business's sales and customer processes.
Zoho CRM Consultant Certified
Zoho Campaigns Email Marketer
Certification in email campaigns, list management, and marketing automation with Zoho Campaigns.
Zoho Campaigns Email Marketer Certified
Zoho Creator Developer Associate
Certification in building custom business applications on Zoho Creator.Verify on Zoho (code: ZCCA3296)
Zoho Creator Certified Developer Associate
İsa Demirci
FOUNDER · LEAD CONSULTANT

Years of field experience in marketing and sales management. In the SMB and clinic sectors, I've seen up close how sales processes break down, how customer data gets lost in spreadsheets, and how follow-ups get forgotten. The Zoho CRM, Campaigns and Creator certifications and the AI Enabled Partner accreditation certificate are in my name; Eksenium has been a Zoho Authorized Partner since 2023 and an AI Enabled Partner since October 2026.

At Eksenium, we don't treat CRM as "installing software", but as building sales discipline. Proficiency in the 15 most-used Zoho products, 30+ completed projects. Deep expertise in clinic, health tourism and SMB sales-marketing operations. Esentepe / Levent · service in Turkish and English.

İsa Demirci signature

30+

projects

99%

client satisfaction

3 channels

post-implementation support

Contact

We prepare a concrete proposal and a live demo based on your current system, your goals, and your timeline. No commitment before the contract.

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