Zoho Creator is the low-code platform that builds the forms that collect data, the reports that show that data, the screens users see and the automation that runs the process, all in one place. Fields are placed by drag and drop, and a relational database forms behind them on its own; business logic is written with visual flow designers or with Deluge, Zoho's scripting language. An application built for the web also runs on iOS and Android. The structure you build stays tied to your Zoho account; it can connect to products such as Zoho CRM, Desk and Books and to external services.

LOW-CODE PLATFORM

Zoho Creator brings together the forms that collect data, the reports that show it, the pages users see and the automation that runs the process, all in one place. Every field you add to a form is also a column in the database; you do not design tables separately.

An application built for the web also runs on iOS and Android. The structure you build stays tied to your Zoho account; it connects to products such as Zoho CRM, Desk and Books and to external services. Where the standard settings are not enough, business logic is written in Deluge.

BUILDING BLOCKS

Zoho Creator does not come with a ready-made industry app. An application is built from the parts below; a project never uses all of them at once, only as many as the work requires.

Forms

Screens that collect data are built by drag and drop. Every field added to a form is also a column in the database; you do not design tables separately. The schema designer shows the forms and the relationships between them visually.

AUTOMATION

Collecting data is not enough on its own; the part that runs the process is this layer. The following are the platform's own automation components.

Form workflows

Rules that run on form events such as record creation, editing and deletion. Hiding fields, filling fields, validation, writing a record to another form, sending email and SMS are all done with these rules; a rule is built point and click.

Approval flows

A record entering approval, being approved and being rejected are separate events; a rule can be attached to each. The process branches by the outcome of the approval step, and the relevant person is notified.

Blueprint

The stages of the process and the transitions between them are defined visually. Which step a record can move to from which state, and who does what at that transition, is tied to a written map.

Scheduling and notifications

Jobs that run on a given date or at regular intervals are set up: reminders, report delivery, scanning of expired records. Notifications are delivered by email, SMS and mobile push.

Custom buttons

For jobs the user triggers themselves, a button is added on a record or report. The button runs the workflow or Deluge function behind it; the user does not leave the screen.

Payment flows

Payments can be collected through a payment gateway on the form. A successful payment is a separate trigger; order confirmation, document generation or a notification is tied to that event.

Deluge

Zoho's scripting language. Calculations, conditional decisions and data processing that the standard settings cannot solve are written here: external API calls with invokeURL, email with sendmail, reading and writing records in other Zoho products with ready-made wrappers. The same language applies on the CRM, Desk and Books side, so what you learn here works there too.

Connections and flows

Ready-made connectors exist for Zoho products and third-party services; authorization is kept in the connection definition. With the visual flow designer, steps, conditions and delays between services are built without code. A service not on the list is added through REST and RPC endpoints or a custom connection.

PUBLISHING AND ACCESS

Zoho Creator carries taking the application live and managing access as part of the platform itself. The following are the components on that side.

Separate environments

The application lives in separate development, stage and production environments. Editing is done only in development; stage is for testing and approval, production is where users work. Nothing is written directly to the live application.

USE CASES

Zoho Creator does not come with a ready-made industry app; what gets built is defined by the work. The examples below show where this layer comes in.

Manufacturing business

PROBLEM

Work orders, raw material issues and quality control records are kept in spreadsheets. Which version of the file is the latest becomes a matter of debate, and past records cannot be searched.

SOLUTION

Work order, raw material and quality forms are gathered in one application; subforms tie the line items of an order to the same record. The approval flow holds for the responsible person, and reports show the state of production on a single screen.

Start free

Your account is opened under Eksenium's authorized partner registration. The license is billed at Zoho's official list price; we quote the setup separately from the license, with a written scope and a fixed fee. Base support after setup is not priced separately.

On Every Project

  1. 1

    Live training

    At the same table as your team in Istanbul, remotely in other cities and abroad; with real data.

  2. 2

    Full documentation

    Every structure we build is in your hands, in writing.

  3. 3

    How-to videos

    Watch-and-apply recordings for every screen.

  4. 4

    Fast support

    Quick answers to anything left unclear after training.

  5. 5

    Adoption report

    Is the team actually using the system? We measure it.

Support Structure

Every company whose setup we did gets base support through three channels after go-live; it is part of our responsibility and is not priced separately. The WhatsApp channel and phone stay open for as long as we are your partner; feature and customization requests by email in the first 6 months are part of the setup, while new modules and integrations are priced separately.

  1. 01 · Email

    Feature and customization requests

    First 6 months after go-live, for your existing setup. Write to us; the request is logged and planned.

  2. 02 · WhatsApp channel

    Team questions and instant fixes

    A channel set up for your company, open for as long as we are your partner. Your team asks, small fixes happen on the spot.

  3. 03 · Phone

    Urgent issues and management questions

    Open for as long as we are your partner. When something stops work or management needs an answer, call us directly.

Coverage

WhatsApp channel and phone

throughout our partnership

Email · features and customization

first 6 months

After go-live, for every company whose setup we did. None of the three channels is priced separately; the 6-month scope covers feature and customization requests.

Why you can trust us

Seven branches, one system, one screen

Managing a healthcare group with seven branches, the hardest part was seeing the whole picture. Each branch kept its own records and the same patient's data lived in different places. Two and a half years ago we moved to Zoho CRM with our Zoho Authorized Partner İsa Demirci and his team, and that picture changed. Today all seven branches run on a single system. I follow the entire group from one screen, while branches and teams see only their own areas through role-based permissions. The question of what a patient experienced at which branch is now answered by the system itself, not by phone traffic. Two and a half years is not a short time. The system has run reliably throughout, and whenever we needed him, İsa Bey was always reachable. We wholeheartedly recommend them to any multi-site healthcare organisation.

VatanMed7-branch healthcare organisation

Live on the date they gave

In health tourism the patient journey is long and has many steps: the first message, the assessment, the quote, travel, treatment day and the follow-ups after it. Working with Eksenium, we did not have to explain this journey to them from scratch. Without us telling them, they knew which information must not get lost at which stage, and where patients wait and where they drop off; our conversations were always about the details of our own business.

AESTHETIMEHealth Tourism Company

Eksenium is one of Zoho's Authorized Partners in Türkiye. You can see our listing, certifications and client reviews in Zoho's partner directory.

Our listing in the Zoho partner directory
  • Zoho Authorized Partner
  • Zoho CRM Administrator Certified
  • Zoho CRM Consultant Certified
  • Zoho Campaigns Certified
  • Zoho Creator Certified Developer Associate

Brands that trust us

All On DentalDr. Ozan SeymenHairtime İstanbulDental MerkezAEC AkademiAylin KılıçOp. Dr. Hayati KaleEsteperaJoin PRBarış KeklikKemal CanerLive ConsultingSinan Ergin
Why Eksenium

We build it, improve it, keep it alive.

No system stays standing without someone behind it. We stay with every structure we build after delivery: monitoring, fine-tuning, and making sure your team truly adopts it.

Next step

Let's talk through your current process and assess together what Zoho would bring to your business. No sales pressure. A written proposal within 48 hours.

FAQ

More questions? Write to us · we reply within 24 hours.

  • Zoho CRM is a sales application that comes with ready-made modules, fields and screens; you open it and use it. Zoho Creator brings no ready-made module set; you define what gets built. If the process fits within CRM's own module and field settings, there is no need for Creator. If it does not, or if an operation with no counterpart in CRM (production tracking, field work, inventory, internal requests) is involved, Zoho Creator comes in. The two also work together: the integration field on a Creator form pulls CRM data live, and workflows can create records across both sides.

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