AUTHORIZED PARTNER

Buying Zoho is easy · setting it up right, getting your team to adopt it and finding Turkish support is hard. As a Zoho Authorized Partner in Türkiye, we are your single point of contact from licensing to implementation, from training to support for as long as we are your partner. If you are looking for a Zoho CRM partner in Türkiye, working with a team listed in Zoho's official partner directory makes a difference in the long run.

Our profile in the Zoho partner directory

Authorized Partner

Status

Istanbul

Headquarters

Turkish and English

Languages

License + implementation

Scope

What We Offer as an Authorized Partner

Set up Zoho not through a foreign panel, but with a Turkish-speaking team that knows your processes. We treat implementation not as a technical procedure, but as a project that turns your business processes into a structure that produces results.

Licensing & Purchasing· all of it in one place, by a team that knows your processes

  1. 01

    The right plan through a partnerZoho One, CRM Plus or per-product · we shape the plan that fits your needs as your authorized Zoho partner.
  2. 02

    Modules, fields, roles, automationsYour sales process maps one-to-one into the CRM · modules, custom fields, roles and workflows are set up.
  3. 03

    From Excel or a legacy CRM to ZohoYour existing customer and deal data is migrated to Zoho with duplicates cleaned; migrated and unmigrated records are listed in the count reconciliation.
  4. 04

    Industry-specific CRMCustom functions with Deluge, integrations, and industry-specific modules and screens.
  5. 05

    Team adoptionRole-based training in Turkish · your team actually uses the system, it never sits on the shelf.
  6. 06

    Post-setup supportQuestions and configuration changes are answered for as long as we are your partner · no waiting in a foreign support queue.
How Working with a Partner Works

  1. Step 1

    Discovery

    Free process consultation

    We listen to your sales process, team structure and needs, then define the right plan and scope.

  2. Step 2

    Implementation

    Configuration + data migration

    Your system goes live with modules, automations and your existing data within 20 business days after scope approval.

  3. Step 3

    Training & Support

    Handover + support

    After team training, we hand over the system; we stay by your side with support in Turkish and English.

On Every Project

  1. 1

    Live training

    At the same table as your team in Istanbul, remotely in other cities and abroad; with real data.

  2. 2

    Full documentation

    Every structure we build is in your hands, in writing.

  3. 3

    How-to videos

    Watch-and-apply recordings for every screen.

  4. 4

    Fast support

    Quick answers to anything left unclear after training.

  5. 5

    Adoption report

    Is the team actually using the system? We measure it.

Support Structure

Every company whose setup we did gets base support through three channels after go-live; it is part of our responsibility and is not priced separately. The WhatsApp channel and phone stay open for as long as we are your partner; feature and customization requests by email in the first 6 months are part of the setup, while new modules and integrations are priced separately.

  1. 01 · Email

    Feature and customization requests

    First 6 months after go-live, for your existing setup. Write to us; the request is logged and planned.

  2. 02 · WhatsApp channel

    Team questions and instant fixes

    A channel set up for your company, open for as long as we are your partner. Your team asks, small fixes happen on the spot.

  3. 03 · Phone

    Urgent issues and management questions

    Open for as long as we are your partner. When something stops work or management needs an answer, call us directly.

Coverage

WhatsApp channel and phone

throughout our partnership

Email · features and customization

first 6 months

After go-live, for every company whose setup we did. None of the three channels is priced separately; the 6-month scope covers feature and customization requests.

Why Eksenium

We build it, improve it, keep it alive.

No system survives without someone standing behind it. We stay with every system we build after handover: monitoring, fine-tuning, and making sure your team truly adopts it. A properly configured Zoho CRM is not just software, it is an actively working business system: a measurable, trackable infrastructure for teams, reliable reporting for management, and a predictable sales structure.

FAQ

More questions? Write to us · we reply within 24 hours.

  • An authorized partner means a single point of contact for licensing, a priority technical channel and verified expertise. On an account opened through a partner, the license fee does not change. You can pay for the license through an Eksenium invoice or directly to Zoho; implementation and support in Turkish and English come from a single point of contact.

30+

projects

99%

client satisfaction

3 channels

post-implementation support

Contact

We prepare a concrete proposal and a live demo based on your current system, your goals, and your timeline. No commitment before the contract.

Schedule a call

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