Zoho apps are powerful; but every business has its own processes, operations and goals, and a standard setup can't cover them all. With our Zoho advanced customization and configuration service, we turn the needs the interface can't reach into truly customized solutions with Deluge, Blueprint and the Widget SDK. The code is open, documented, and yours.
3-8 weeks
Timeline
Deluge + JS
Tech
Handed over to you
Code
Business rules, calculations and integrations that a standard setup can't solve. We go deep, from field types to form relationships, from script-based controls to triggers. The deepest work is Zoho CRM customization; we apply the same approach across Creator, Books, Desk, People and Projects.
BLUEPRINT SCHEMA · SCHEMATIC01 · Deluge Functions
a function running above the transition · pricing, discounts, dynamic field calculations
- 01
Complex pricing, discount logic, conditional routing, dynamic field calculations, smart setups that process and report data · written in Deluge, built to last.
- 02
From deal-winning flows to approval chains, from ticket escalation to HR steps · tightly controlled workflows with Blueprint.
- 03
Conditional layouts, hidden fields, dynamic sections · form structures that adapt to user role and data state.
- 04
Multi-level approval processes driven by rules like amount, customer size and department. Notifications and escalation included; automated invoice generation and approval steps plug into the same setup.
- 05
Custom widgets inside the Zoho screen · maps, calendars, external API data, custom calculators, document previews.
- 06
Two-way data exchange with systems outside Zoho · via REST API, webhooks, polling and OAuth.
- 01
Zoho's standard screens can't keep up with your business rules; you can't teach the system your pricing and discount logic.
- 02
Approvals float around in email and chat threads; you can't build multi-stage approval chains based on amount, customer size or department.
- 03
Everyone sees the same screen; forms ignore role and data state, cluttered with fields nobody needs.
- 04
Process steps live in people's heads; the system forces no one to complete the right step.
- 05
Data from external systems is moved into Zoho by hand; maps, calendars and external API data never show up on the CRM screen.
- 06
Custom code written in the past is locked and undocumented; you're afraid to touch it.
- 07
Your advanced reporting needs go beyond Zoho's built-in dashboards; you want to run everything from one system, but your data is scattered across different tools.
SANDBOX TO PRODUCTION · SCHEMATIC1 · Week 1 · Discovery
Detailed discovery of complex requirements: business rules, failure scenarios, integration points. A technical architecture document is produced.
Built in the sandbox, unit tests written, code reviewed. Progress shared through weekly demos.
Testing with key users, edge case checks, performance tests. Feedback gets applied.
The code is handed over to you. Technical documentation plus admin training.
1
Live training
At the same table as your team in Istanbul, remotely in other cities and abroad; with real data.
2
Full documentation
Every structure we build is in your hands, in writing.
3
How-to videos
Watch-and-apply recordings for every screen.
4
Fast support
Quick answers to anything left unclear after training.
5
Adoption report
Is the team actually using the system? We measure it.
Every company whose setup we did gets base support through three channels after go-live; it is part of our responsibility and is not priced separately. The WhatsApp channel and phone stay open for as long as we are your partner; feature and customization requests by email in the first 6 months are part of the setup, while new modules and integrations are priced separately.
01 · Email
Feature and customization requests
First 6 months after go-live, for your existing setup. Write to us; the request is logged and planned.
02 · WhatsApp channel
Team questions and instant fixes
A channel set up for your company, open for as long as we are your partner. Your team asks, small fixes happen on the spot.
03 · Phone
Urgent issues and management questions
Open for as long as we are your partner. When something stops work or management needs an answer, call us directly.
Coverage
WhatsApp channel and phone
Email · features and customization
After go-live, for every company whose setup we did. None of the three channels is priced separately; the 6-month scope covers feature and customization requests.
We build it, improve it, keep it alive.
No system survives without someone standing behind it. We don't just build the system; we integrate it into your business with training, maintenance and long-term support. We stay with every structure we build after handover: monitoring, fine-tuning, making sure your team truly adopts it.
More questions? Write to us · we reply within 24 hours.
All code (Deluge functions, widget JS, documentation) is handed over to you. Open, documented, and you own it.
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30+
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99%
client satisfaction
3 channels
post-implementation support
We prepare a concrete proposal and a live demo based on your current system, your goals, and your timeline. No commitment before the contract.