Zoho CRM Plus
8 apps in one customer experience platform.
Zoho CRM Plus unites every touchpoint of the customer journey in one suite: sales (CRM), customer service (Desk), marketing (Campaigns + Social), surveys (Survey), live chat (SalesIQ), project tracking (Projects) and BI (Analytics). More focused than the standard Zoho One, built purely for customer experience (CX). €69/user/month billed annually.
What's in the delivery?
Every item is finalized in a written proposal after discovery; no surprise line items.
- Audit ReportEvery module, layout, workflow, custom field, and user behavior is analyzed. The findings are delivered to you in a written report.
- Process SimplificationConflicting workflows, unused fields, and dead modules are cleaned up. Processes start running with fewer clicks.
- Performance ImprovementThe cause of slow modules is identified: oversized layouts, heavy workflows, flawed design. The fix is applied, and the system speeds up.
- Layout and UsabilityForms are simplified based on user feedback, with critical fields brought forward. Lookups and sections are reorganized.
- Automation ExpansionThe repetitive tasks your team does by hand are identified, then automated with Workflow, Blueprint, or Zoho Flow.
- User AdoptionThe team is retrained, usage dashboards are set up, and champion users are cultivated from within. The system becomes a daily habit.
Our standard in every custom implementation.
- On-site trainingAt the same table as your team, with real data.
- Full documentationEvery structure we build is in your hands, in writing.
- How-to videosWatch-and-apply recordings for every screen.
- Fast supportQuick answers to anything left unclear after training.
- Adoption reportIs the team actually using the system? We measure it.
We don't sell hours, we build systems.
We build it, improve it, keep it alive.
No system stays standing without someone behind it. We stay with every structure we build after delivery: monitoring, fine-tuning, and making sure your team truly adopts it.
Common questions.
More questions? Write to us · we reply within 24 hours.
How is Zoho CRM Plus different from Zoho CRM?
In addition to CRM, CRM Plus includes Desk, Campaigns, Social, Survey, SalesIQ, Projects and Analyticsinto a single customer experience (CX) suite.
Who is it for?
Ideal for growing SMBs and B2B companies that want to unite sales, marketing and support teams on a single platform.
How is it priced?
€69 per user/month (EUR/EUDC); significant savings compared to buying the 8 apps separately.
Why CRM Plus instead of Zoho One?
If you only need customer experience apps, CRM Plus is more focused and cost-effective; if you need the full business software suite, we point you to Zoho One.
How long does setup take?
Typical setup takes 20-30 business days depending on scope; Eksenium sets up all modules fully integrated and trains your team.
Are you Zoho's office or branch in Türkiye?
No; Eksenium is not Zoho's Türkiye office or branch, but one of Zoho's Authorized Partners in Türkiye. Zoho has no official office in Türkiye; the company runs its licensing, implementation, customization, and support operations through these authorized partners. We deliver that service in the local language, in compliance with KVKK, and with on-site support.
Let’s build the core of your business together.
We prepare a concrete proposal and a live demo based on your current system, your goals, and your timeline. No commitment before the contract.
Your details are processed under the KVKK Privacy Notice and we get back to you within 24-48 hours.
Thank you, we got it.
Your request has reached us. We will get back to you within 24-48 hours.