CRM + Desk + Campaigns + Social + Survey + SalesIQ + Projects + Analytics · 8 apps in one bundle. More focused than the broader Zoho One, designed purely for customer experience (CX). Zoho CRM Plus pricing is a flat per-user price · annual billing costs less than monthly. The license is Zoho's official list price; Eksenium quotes implementation separately, with a written scope and a fixed fee.
€
EUR pricing · Europe (EUDC)
8 apps
One bundle for customer experience (CX)
3 channels
Base support, not priced separately
CRM Plus
Most popular8 apps in one bundle
€57/user/mo · billed annually
€69 with monthly billing
≈ €285/mo · 5 users · excl. VAT
- Zoho CRM (Enterprise) · unlimited customization
- Zoho Desk · multi-channel help desk
- Zoho Campaigns · email automation
- Zoho Social · social media management
- Zoho Survey · NPS / CSAT surveys
- Zoho SalesIQ · live chat + chatbot
- Zoho Projects · project management
- Zoho Analytics · BI dashboards
- Zia AI built into every app
- Single SSO + shared customer record
30-Day Trial · Free · All 8 apps · No user limit · No credit card required
Bought separately, the apps cost more than 140 € per user · with CRM Plus it's 57 €. The license is Zoho's official list price; Eksenium quotes implementation separately, with a written scope and a fixed fee. Base support after go-live, in Turkish and English, is not priced separately: the WhatsApp channel and phone, open for as long as we are your partner, and the feature and customization requests your team sends by email in the first 6 months, with no limit on their number.
The CRM Plus plan with all 8 apps costs 57 € per user per month billed annually, or 69 € with monthly billing. Bought separately, the 8 apps cost more than 140 € per user. Prices exclude VAT.
1
Live training
At the same table as your team in Istanbul, remotely in other cities and abroad; with real data.
2
Full documentation
Every structure we build is in your hands, in writing.
3
How-to videos
Watch-and-apply recordings for every screen.
4
Fast support
Quick answers to anything left unclear after training.
5
Adoption report
Is the team actually using the system? We measure it.
Every company whose setup we did gets base support through three channels after go-live; it is part of our responsibility and is not priced separately. The WhatsApp channel and phone stay open for as long as we are your partner; feature and customization requests by email in the first 6 months are part of the setup, while new modules and integrations are priced separately.
01 · Email
Feature and customization requests
First 6 months after go-live, for your existing setup. Write to us; the request is logged and planned.
02 · WhatsApp channel
Team questions and instant fixes
A channel set up for your company, open for as long as we are your partner. Your team asks, small fixes happen on the spot.
03 · Phone
Urgent issues and management questions
Open for as long as we are your partner. When something stops work or management needs an answer, call us directly.
Coverage
WhatsApp channel and phone
Email · features and customization
After go-live, for every company whose setup we did. None of the three channels is priced separately; the 6-month scope covers feature and customization requests.
30+
projects
99%
client satisfaction
3 channels
post-implementation support
We prepare a concrete proposal and a live demo based on your current system, your goals, and your timeline. No commitment before the contract.