Discovery · Process map
We listen to your industry, your team and the tools you use today. Together we determine which apps in the suite you actually need.
From sales to accounting and from support to human resources, Zoho's applications come together in one subscription, with a single sign-on. Instead of scattered tools you build one measurable business system that runs on shared data.
ONE SUBSCRIPTION
Zoho One brings Zoho's applications, from sales to accounting and from support to human resources, into one subscription and one user directory. An employee is defined once; which apps they use is granted from the admin panel and revoked when needed.
The apps in Zoho One see each other: the customer in sales is the same record in accounting, what comes in through a form lands on the sales side, and a support ticket opens with the customer's history attached. As the system grows, instead of buying a new tool you switch on an app already waiting in the license.
WHAT IS IN THE BUNDLE
Pick an area to see its apps: what each one does and its details open on selection. Apps with their own page link below.
Zoho One
50+ apps, one subscription
Sales and customer relationships
Zoho CRM
Lead, opportunity and deal tracking. The center of the package; most of the other apps connect here.
Lead, Deal, Account and Contact modules; workflow rules, stage discipline with Blueprint, custom business logic with Deluge and embedded app development with the Widget SDK. Most apps in the package work best together with the CRM.
Our Zoho CRM serviceSales and customer relationships
Zoho Bigin
The CRM's simpler sibling. A basic sales pipeline for one-person and micro businesses.
Simple pipeline logic, drag and drop deal management. Deals, requests and customer onboarding on a single screen. Mobile first, set up in minutes. Can also be bought on its own outside Zoho One.
Sales and customer relationships
Zoho Bookings
Appointment scheduling. Connects with calendar, payment and meeting tools.
Appointment scheduling for a single consultant or the whole team. Connects with Google Calendar, Zoom, Teams and Meet. Prepaid bookings can be taken with Stripe and PayPal. Custom integrations can be built with the advanced API.
Our Zoho Bookings serviceSales and customer relationships
Zoho Sites
A simple corporate website and landing page without writing code.
Template-based site builder with a drag and drop editor. Mobile-friendly templates, native connection with CRM and Forms, basic SEO fields come ready.
Marketing and engagement
Zoho SalesIQ
Live chat and visitor tracking. Shows who is on which page in real time.
Shows where a visitor came from and how long they stayed on which page, in real time. When connected with the CRM, the operator sees the customer history live. Starts proactive chats based on triggers; a chatbot can be set up.
Marketing and engagement
Zoho Campaigns
Email marketing. Lists, segments, automated journeys and A/B testing.
Template editor, segmentation, drip campaigns, behavior-based triggers and A/B testing. Connects with Shopify, WooCommerce and WordPress. Email marketing is the job of this app, not the CRM.
Marketing and engagement
Zoho Social
Managing social media accounts from a single panel, plus a content calendar.
Managing multiple accounts from a single panel, a content calendar, an approval flow with the team. Replies to comments, messages and mentions from one place. Engagement and follower growth are reported.
Marketing and engagement
Zoho Survey
Surveys. Satisfaction, NPS and employee experience measurements.
Logic branches, conditional questions and multilingual surveys. Connects with CRM, Analytics and Campaigns. There is an option to buy paid responses from a target audience.
Our Zoho Survey serviceMarketing and engagement
Zoho Forms
Forms. Embedded on the site; incoming entries land directly in the CRM.
Conditional logic, multi-step forms and file upload. Embedded on the site via iframe or JavaScript. Payments can be taken with PayPal and Stripe; sends webhooks anywhere, including CRM and Desk. Can be configured to be HIPAA compliant.
Our Zoho Forms serviceMarketing and engagement
Zoho PageSense
Heatmaps, session recording and A/B testing. Shows what people do on the page.
Heatmaps, scroll maps, session recording and form abandonment analysis. A/B tests, split URL tests and personalization experiments are set up. Adds what to do on top of what the analytics tool tells you.
Marketing and engagement
Zoho Backstage
Event management. Ticketing, event website and attendee tracking.
Ticketing, event website, attendee engagement and performance analysis for in-person, online and hybrid events. No commission is charged on ticketing.
Marketing and engagement
Marketing Automation
A simpler alternative that brings the Campaigns, Forms and SalesIQ jobs into one interface.
A simpler and less configurable combination of the Campaigns, PageSense, Forms, LandingPage and SalesIQ jobs. Brings email, SMS, WhatsApp and social media together in a single journey design. For teams that do not want to learn several tools.
Our Marketing Automation serviceMarketing and engagement
Zoho Thrive
Loyalty and referral programs, an affiliate structure.
Point-based tasks, review rewards, referral campaigns and an affiliate portal. Connects with Wix, Shopify, Zoho Commerce and custom sites.
Marketing and engagement
Zoho LandingPage
An editor designed for landing pages only. A/B testing and pop-ups.
An editor designed for landing pages only. A/B testing, dynamic text replacement, pop-ups with smart triggers and heatmap analytics. Gives content suggestions with Zia.
Marketing and engagement
Zoho Commerce
Building and running an e-commerce store.
No-code store builder, ready-made templates. Uses the Zoho Inventory database directly, so no separate synchronization is needed. Payments are taken with Stripe, PayPal and Razorpay.
Customer support
Zoho Desk
Help desk. Email, phone, social media and forms come together in one panel.
Email, phone, social media, live chat and web forms come together in one panel. Process automation with Blueprint, response time tracking with SLA, a knowledge base and a self-service portal. Zia classifies the ticket and suggests a reply. Beyond IT, it is also used in scenarios such as repair tracking and patient support lines.
Our Zoho Desk serviceCustomer support
Zoho Assist
Remote desktop access and technical support sessions.
Works on Windows, Mac, Linux, iOS, Android and Chromebook. File transfer, instant chat, session recording and multi-monitor support. Sessions can be started instantly or scheduled.
Customer support
Zoho Lens
Connecting to the customer's phone camera and annotating the image.
Drawing arrows and notes over the live camera feed, voice calls and snapshots. A knowledge base is built from session recordings. Equipment faults can be diagnosed without sending a technician to the field.
Productivity and collaboration
Zoho Mail
Business email. Ad-free, on your own domain.
Ad-free business email on your own domain. Calendar, contacts, tasks and notes in the same interface. Team communication with Streams; connection with CRM, Desk, Projects and WorkDrive.
Our Zoho Mail serviceProductivity and collaboration
Zoho Cliq
Team chat, voice and video calls.
Channels, voice and video conferencing, custom bot support. Together with Zoho Flow it can also serve as an event log tool: software events are dropped into a channel, building a searchable chain of records.
Productivity and collaboration
Zoho Projects
Project management. Tasks, dependencies and timesheets.
Gantt charts, work breakdown structure, dependencies, recurring tasks, timesheets and budgets. Invoicing from timesheets through Books. JIRA, Basecamp and MS Project can be imported. One of the apps in the package with the steepest learning curve.
Productivity and collaboration
Zoho Sprints
Sprint and backlog management for agile teams.
Backlog, boards, epics, sprint planning, burndown charts and velocity reports. Projects is for classic project management; Sprints is for agile teams.
Productivity and collaboration
Zoho Connect
An internal social network and announcement space.
Company wall, team feeds, announcements, polls, Q&A and an organization chart. A separate network can be set up for external stakeholders. Becomes meaningful in companies above a certain number of employees.
Productivity and collaboration
Zoho Learn
Internal training and a knowledge base.
Both a knowledge base and a training platform. A collaborative wiki editor, version tracking, a course builder, drip programs and competency measurement with quizzes. Large documentation is organized with a hierarchical structure.
Productivity and collaboration
Zoho TeamInbox
A shared inbox. Managing shared addresses together with the team.
Keeps shared addresses from going unowned. Thread ownership, snoozing, tagging, automatic assignment rules and private notes. Who wrote which reply is on record.
Productivity and collaboration
Zoho Meeting
Online meetings and webinars.
Participants join directly from the browser; no installation needed. AI-assisted transcripts, a virtual whiteboard and polls. Large attendee capacity on the webinar side.
Our Zoho Meeting serviceProductivity and collaboration
Zoho WorkDrive
Team file storage and sharing.
Team folders, role-based access and external sharing links. Desktop sync, version history and contextual comments. Files can be searched by their content with text recognition.
Productivity and collaboration
Zoho Writer
Document editor. Generates proposals and contracts from templates.
An online word processor; collaborative writing, comments and version history. Proposal and contract templates are generated through merge fields with CRM data and sent for signature with Sign.
Productivity and collaboration
Zoho Sheet
Online spreadsheets.
Formulas, pivot tables and collaborative editing. Excel files are imported and exported; data is exchanged with CRM and Analytics.
Productivity and collaboration
Zoho Show
Building and sharing presentations.
Presentations built in the browser; collaborative editing, sharing by link and remote presenting. PowerPoint files are imported.
Productivity and collaboration
Zoho Sign
Electronic signature. Sending contracts and tracking signatures.
Signing in multiple languages, in-person signing and mobile signing. Keeps an audit trail, encrypted with AES-256. A common setup: generating a contract from a Writer template with CRM data and sending it for signature.
Our Zoho Sign serviceProductivity and collaboration
Zoho Contracts
Contract lifecycle. Drafting, approval, signature and renewal tracking.
A template library, clause-level approval flow, negotiation with the counterparty and e-signature with Sign. Renewal dates and obligations are tracked.
Productivity and collaboration
Zoho Vault
Password vault. Secure password sharing within the team.
Stores and shares team passwords with end-to-end encryption. Autofill, granular access control, IP restriction and emergency access. Not even Zoho can see the passwords.
Productivity and collaboration
Zoho Notebook
Note taking and collecting.
A notebook synced across devices. Color-coded cards, gesture-based navigation, private sharing with a password or biometric lock.
Productivity and collaboration
Zoho Vani
A visual collaboration board. Drawing diagrams and flows together with the team.
Collaboration on an infinite canvas. Real-time whiteboard, AI-assisted diagram and mind map generation, a library of ready-made templates.
Finance and accounting
Zoho Books
Bookkeeping. Invoices, expenses, bank reconciliation and reports.
Invoices, orders, expenses, bank reconciliation, inventory tracking, tax compliance, customer and vendor portals, multi-currency and more than seventy ready-made reports. In Türkiye it is used alongside local solutions or in their place.
Finance and accounting
Zoho Invoice
Invoicing only. The simplified, free version of Books.
Creating and sending invoices, unlimited customers, completely free. A signed-contract invoicing setup can be built with Zoho Sign. For businesses that already have Books it adds little; it is enough for one-person operations.
Finance and accounting
Zoho Billing
Subscription and recurring billing management.
Flat, volume and tiered pricing models. Trial periods, upgrades and downgrades, coupon management, reminder emails and collection tracking. Set up for subscription-based businesses.
Finance and accounting
Zoho Expense
Expense and spending approval, receipt collection.
Receipts are scanned from the mobile app, categorized with text recognition and land in Books. Approval flows, spending policies, mileage tracking and advance management.
Finance and accounting
Zoho Inventory
Stock, order and shipment tracking.
Multiple warehouses, transfer orders, picking lists, bin locations, serial and batch tracking, barcode scanning. Connects with WooCommerce, Shopify, Amazon and eBay. Works together with Books or on its own.
Finance and accounting
Zoho Checkout
Creating one-off payment pages.
Sets up a payment page without an e-commerce site. One-off and recurring payments, customization to match the brand. Used in scenarios such as consulting fees and prepaid bookings.
Finance and accounting
Zoho Payroll
Payroll. There is no Türkiye edition; it is for teams abroad.
Cloud-based payroll. There is no Türkiye edition; it is for teams working on the US and India side. Connects with Books to run in a single finance stack.
Human resources
Zoho People
Leave, personnel records, performance and employee self-service.
The entire employee lifecycle: onboarding, leave, attendance, shifts and performance. The employee self-service portal reduces the administrative load. Connects with Books on the payroll side.
Human resources
Zoho Recruit
Recruiting. Candidate pool, job posting and interview tracking.
A candidate pool, one-click posting to more than seventy job boards, video interviews and custom assessments. AI-powered resume parsing and job matching. There is a client portal for staffing agencies.
Analytics, automation and development
Zoho Creator
Custom app development with low code. Business logic is written in the Deluge language.
Form, report, page and workflow design. Custom business logic is written with Deluge; REST APIs can be called. The app you design is generated automatically for iOS and Android. When the CRM falls short, vertical solutions are built here.
Our Zoho Creator serviceAnalytics, automation and development
Zoho Analytics
Business intelligence. Combines data from different apps on a single dashboard.
Pulls data from more than three hundred sources including CRM, Books, Desk and Projects and turns it into dashboards. Queries are written in natural language with Zia. Dashboards can be embedded; a white-labeled client portal can be set up.
Our Zoho Analytics serviceAnalytics, automation and development
Zoho DataPrep
Data cleaning. Fixes and maps records before import.
Data cleaning before upload: deduplication, normalization, filling missing values and formatting. More than a hundred transformation functions, scheduled flows. Connects with CRM, Analytics and cloud storage.
Analytics, automation and development
Zoho Flow
Connecting apps to each other. Building flows without writing code.
Works with trigger and action logic. Ready-made connections with more than a thousand apps; the rest via webhooks and APIs. A visual flow designer, conditional branches, custom Deluge functions, error handling and automatic retries.
Our Zoho Flow serviceAnalytics, automation and development
Zoho CommandCenter
End-to-end process design across apps.
Unlike Blueprint within a single app, it designs journeys across apps. A deal in CRM, an invoice in Books, a ticket in Desk and a task in Projects run in the same flow. A visual designer, KPI tracking, SLA and escalation rules.
Analytics, automation and development
Zoho RPA
Automating repetitive work through the user interface.
Browser and desktop bots for working with legacy systems that have no API. A visual bot designer, record and replay. Orchestrated with Zoho Flow.
Administration and security
Zoho Directory
User and access management. Single sign-on and multi-factor authentication.
Zoho One's administration center. Single sign-on, mandatory multi-factor authentication, which user sees which app and who is an administrator are all set here.
Administration and security
Device Management (MDM)
App distribution to work phones and tablets, remote wipe when lost.
ManageEngine MDM Plus. Automatic app distribution to work phones and tablets by user or group. Remote lock, corporate data wipe and password reset when a device is lost.
Administration and security
Log360 Cloud
Security event and log management.
ManageEngine's cloud-based security event management. Threat detection, incident response and compliance reports. Since Zoho One has no single central log store, writing the actions of custom automations here provides traceability.
Administration and security
Zoho OneAuth
Multi-factor authentication app.
A phone-based second verification step for Zoho accounts: approval by notification, one-time codes and passwordless sign-in. An administrator can make it mandatory for users.
Two notes for Türkiye
Zoho Payroll has no Türkiye edition, so payroll stays in a local solution. Zoho Books is used alongside local accounting software or in its place; which is right depends on your invoice volume and your current arrangement with your accountant.
You do not need all of these apps. Most implementations start with five or six apps, and the rest are switched on as needs come up. We talk through which ones belong in your business in the discovery call.
Schedule a callSOUND FAMILIAR?
Customers are in Excel, proposals in email, accounting in a separate program; none of them sees the others.
You pay for 5 to 10 separate SaaS subscriptions; each has its own invoice, its own password, its own support line.
You enter the same customer three times into three systems; the apps do not talk to each other.
The info@ and sales@ inboxes have no owner; which email is with whom and where a proposal stalled is unclear.
Reports are merged by hand at month end; management sees the table days later.
You want to move to Zoho but do not know which of the 50+ apps you actually need.
HOW WE WORK
Setup · Start from the core
Zoho One implementation starts with the critical apps (CRM, Mail, Books). Modules, roles and automations are configured around your business; the initial setup goes live 20 business days after scope approval, and the go-live date is written into the scope document.
Data migration · Clean transition
Records in Excel files and legacy systems are cleaned and migrated. No duplicate records or broken customer history is left behind.
Training · Live and role-based
Your team is trained on site in Istanbul, and live and remotely in other cities and abroad; full documentation and how-to videos are delivered. Everyone learns their own screen, and nobody has to figure the system out later.
Support · After go-live
Base support that is not priced separately, and a fast-response line after training. With the adoption report we track together who is using the system and where it gets stuck.
SCOPE
Every item is finalized in a written proposal after discovery; no surprise line items.
Sales and CRM
With Zoho CRM, Bigin, Bookings and SalesIQ, the whole sales pipeline from lead to deal on one screen. Blueprint and workflows tie the sales process to a standard; no opportunity goes unfollowed.
Marketing and Engagement
With Campaigns, Social, Forms, PageSense and LandingPage, the whole marketing stack from email campaigns to A/B testing. Every lead from a form lands directly in CRM, and its source is measured.
Customer Support
With Zoho Desk, email, phone, social media and live chat in one panel. SLA rules and Zia AI classify tickets so none is left without an owner; Assist and Lens complete remote support.
Finance and Operations
With Books, Invoice, Inventory, Expense and Billing, proposals, invoices, stock and expenses in one data layer. The customer in CRM automatically becomes an account in Books; double entry ends.
Productivity and HR
With Mail, Cliq, WorkDrive, Projects, Sign, People and Recruit, the daily operations tools from business email to e-signature, from leave tracking to hiring. All managed with the same user directory.
BI, Automation and Development
Analytics builds one reporting layer from more than 300 data sources; Creator for low-code custom apps, Flow and RPA for automation between apps. As the system grows, you add building blocks, not code.
USE CASES
The starting point of a Zoho One decision is usually not the number of tools but the fact that they do not see each other. The examples below describe that transition.
Growing service business
PROBLEM
The customer list lives in a spreadsheet, proposals in email, accounting in a separate program. The same customer is entered in three places separately, and none of them sees the others.
SOLUTION
Core apps go live first: sales, business email and bookkeeping. Records are cleaned and migrated, the customer comes down to one record; proposal, invoice and correspondence gather under the same card.
Health tourism agency
PROBLEM
First contact comes through social media, the proposal is prepared in email, and the next steps stay in different people's notes. Which stage a request is at is not known without asking.
SOLUTION
Request intake, sales tracking, support and document sharing are built with apps in the same license. Stages are tied into one flow; everyone works on the same record, and the history stays inside it.
Agency and consulting
PROBLEM
Project tracking, time logging, contracts and invoicing run on separate subscriptions. How long each job took and what was billed is matched by hand every month.
SOLUTION
Projects, time logging, e-signature and invoicing come together under one license. Hours logged on a project link to an invoice line, and the signed contract is stored on the same customer record.
Start free
Your account is opened under Eksenium's authorized partner registration. The license is billed at Zoho's official list price; we quote the setup separately from the license, with a written scope and a fixed fee. Base support after setup is not priced separately.
On Every Project
1
Live training
At the same table as your team in Istanbul, remotely in other cities and abroad; with real data.
2
Full documentation
Every structure we build is in your hands, in writing.
3
How-to videos
Watch-and-apply recordings for every screen.
4
Fast support
Quick answers to anything left unclear after training.
5
Adoption report
Is the team actually using the system? We measure it.
Support Structure
Every company whose setup we did gets base support through three channels after go-live; it is part of our responsibility and is not priced separately. The WhatsApp channel and phone stay open for as long as we are your partner; feature and customization requests by email in the first 6 months are part of the setup, while new modules and integrations are priced separately.
01 · Email
Feature and customization requests
First 6 months after go-live, for your existing setup. Write to us; the request is logged and planned.
02 · WhatsApp channel
Team questions and instant fixes
A channel set up for your company, open for as long as we are your partner. Your team asks, small fixes happen on the spot.
03 · Phone
Urgent issues and management questions
Open for as long as we are your partner. When something stops work or management needs an answer, call us directly.
Coverage
WhatsApp channel and phone
throughout our partnership
Email · features and customization
first 6 months
After go-live, for every company whose setup we did. None of the three channels is priced separately; the 6-month scope covers feature and customization requests.
Why you can trust us
Seven branches, one system, one screen
Managing a healthcare group with seven branches, the hardest part was seeing the whole picture. Each branch kept its own records and the same patient's data lived in different places. Two and a half years ago we moved to Zoho CRM with our Zoho Authorized Partner İsa Demirci and his team, and that picture changed. Today all seven branches run on a single system. I follow the entire group from one screen, while branches and teams see only their own areas through role-based permissions. The question of what a patient experienced at which branch is now answered by the system itself, not by phone traffic. Two and a half years is not a short time. The system has run reliably throughout, and whenever we needed him, İsa Bey was always reachable. We wholeheartedly recommend them to any multi-site healthcare organisation.
Live on the date they gave
In health tourism the patient journey is long and has many steps: the first message, the assessment, the quote, travel, treatment day and the follow-ups after it. Working with Eksenium, we did not have to explain this journey to them from scratch. Without us telling them, they knew which information must not get lost at which stage, and where patients wait and where they drop off; our conversations were always about the details of our own business.
Eksenium is one of Zoho's Authorized Partners in Türkiye. You can see our listing, certifications and client reviews in Zoho's partner directory.
Our listing in the Zoho partner directoryBrands that trust us
Why Eksenium
We build it, improve it, keep it alive.
No system stays standing without someone behind it. We stay with every structure we build after delivery: monitoring, fine-tuning, and making sure your team truly adopts it.
Next step
Let's talk through your current process and assess together what Zoho would bring to your business. No sales pressure. A written proposal within 48 hours.
One system we built with Zoho One: Hairtime manages four locations in two countries from a single system with 152 automations.
FAQ
More questions? Write to us · we reply within 24 hours.
No. We switch on only the apps in the Zoho One suite that you need; the rest wait ready in your license and are opened in stages as your business grows.
30+
projects
99%
client satisfaction
3 channels
post-implementation support
Contact
We prepare a concrete proposal and a live demo based on your current system, your goals, and your timeline. No commitment before the contract.
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