Türkiye holds a 60% share of the world hair transplant market. To stay standing at this intensity: multilingual lead management, fast PDF quotes, WhatsApp automation, operation tracking · all on a single hair transplant CRM backbone. A setup built for the hair transplant niche by Eksenium, an authorized partner.
60%
Share of World Hair Transplants
Multiple
Languages & Currencies
20 Business Days
After Scope Approval · GoLive20
Patient photo, graft count, brand and currency are entered. The quote comes out instantly as a PDF.
During setup, your brand catalog, package prices and patient database are connected.
Not a generic CRM template. In this hair transplant CRM, modules, fields and automations are built around the daily operations of the niche.
WhatsApp Business API, Instagram DM, Google Ads, web form, landing page · whichever it is, the lead lands in Zoho instantly and is routed to the sales team with automatic assignment.
The patient uploads photos of the hairline, crown area and beard area. Graft count estimate and choice of technique in the physician's preliminary assessment.
Graft count × unit price + package (Sapphire FUE, DHI, Hybrid) + transfer/hotel extras · a PDF quote in the patient's language and currency (EUR, USD, GBP, TRY).
Quote sent, is the patient reading it? Approved? Reminders 7-3-1 days before the operation date. Automatic rule-based messages.
Flight, hotel, airport transfer, companion · a checklist before the patient arrives. From London to Istanbul, from Dubai to Antalya · the flight and transfer plan is tracked on the patient card.
Patient arrived, checked in, operation started, graft recorded, completed. Automatic activity log + timestamp at every stage.
Day 1, week 1, month 1, month 3, month 6 and month 12 · automatic WhatsApp follow-up. Photos are requested, the physician evaluates.
The influencer structure is critical in the hair transplant sector. Affiliate, referral tracking, commission calculation · Zoho Thrive integration.
Istanbul + Antalya + Ankara · patient sharing between branches, physician calendars, revenue reporting · the whole operation from a single dashboard.
The advantages of the Zoho CRM + Eksenium setup against the 3 alternatives hair transplant agencies use most:
- The license at Zoho's official list price, in EUR; no extra software license
- Setup and support from the same team, in Turkish and English
- The quote tool lives inside Zoho CRM; no separate software to install
Discovery, setup, data migration, team training, WhatsApp and quote tool integration · ready for operation with GoLive20 20 business days after scope approval. After go-live, 30 days of close follow-up, feature and customization requests by email in the first 6 months, and base support on three channels for as long as we are your partner.
One system we built: Hairtime manages four locations in the Netherlands and Türkiye from a single Zoho system.
How the setup runs, its timeline and the decisions made along the way are on our Zoho CRM setup page.
1
Live training
At the same table as your team in Istanbul, remotely in other cities and abroad; with real data.
2
Full documentation
Every structure we build is in your hands, in writing.
3
How-to videos
Watch-and-apply recordings for every screen.
4
Fast support
Quick answers to anything left unclear after training.
5
Adoption report
Is the team actually using the system? We measure it.
Every company whose setup we did gets base support through three channels after go-live; it is part of our responsibility and is not priced separately. The WhatsApp channel and phone stay open for as long as we are your partner; feature and customization requests by email in the first 6 months are part of the setup, while new modules and integrations are priced separately.
01 · Email
Feature and customization requests
First 6 months after go-live, for your existing setup. Write to us; the request is logged and planned.
02 · WhatsApp channel
Team questions and instant fixes
A channel set up for your company, open for as long as we are your partner. Your team asks, small fixes happen on the spot.
03 · Phone
Urgent issues and management questions
Open for as long as we are your partner. When something stops work or management needs an answer, call us directly.
Coverage
WhatsApp channel and phone
Email · features and customization
After go-live, for every company whose setup we did. None of the three channels is priced separately; the 6-month scope covers feature and customization requests.
We build it, improve it, keep it alive.
No system stays standing without someone behind it. We stay with every structure we build after handover: monitoring, fine-tuning, making sure your team truly adopts it.
Write to us for more questions · we reply within 24 hours.
Yes; with multiple languages, currency (EUR) pricing and channel-based lead tracking, the international patient journey is managed in a single CRM.
30+
projects
99%
client satisfaction
3 channels
post-implementation support
We prepare a concrete proposal and a live demo based on your current system, your goals, and your timeline. No commitment before the contract.