Manage your entire sales process on a single platform, from lead to close. Smart recommendations with Zia AI, unlimited customization with Deluge, end-to-end automation with 500+ integrations. And the work doesn't end at the sale: the entire customer lifecycle, including quote management, campaign automations, and after-sales services, moves forward under one cloud-based roof.
- WhatsApp Business
- PhoneBridge
- Zoho Analytics
- Zoho Flow
- Blueprint
- Zia AI
- Deluge
250K+
Businesses
25+
Modules
Native
Zia AI
500+
Integrations
Q4 Forecast · Zia
₺2.4M projected close · +34% growth.
Lead
142
- Aesthetic · 2401Hot
- Hair transplant · 2402Warm
- Dental · 2403New
Meeting
68
- Aesthetic · 2398Hot
- Dental · 2399Warm
Quote
23
- Hair transplant · 2395Hot · 87% win
- Dental · 2396Warm
Won
12
- Aesthetic · 2381Closed
- Dental · 2376Closed
A sample pipeline view from your health tourism and healthcare customers · Zia AI assigns a win probability to every deal.
Zoho CRM features: lead capture, deal tracking, automation, forecasting and reporting · powered by Zia AI.
- 1
Lead & Pipeline Management
Lead collection from multiple channels, automatic assignment, progression through pipeline stages, win/loss analysis.
- 2
Zia AI Predictions
Which deal will be won, who buys and when, which customer is a churn risk · the AI analyzes continuously and makes recommendations.
- 3
Workflow Automation
Trigger-based task, email, SMS and WhatsApp flows. Unlimited customization with Deluge scripts.
- 4
Multichannel Communication
Email, phone (PhoneBridge), WhatsApp Business, social media · every touchpoint on a single customer record.
- 5
Custom Modules & Deluge
Modules specific to your industry (patient file, project, contract, etc.). Back-end functions with Deluge.
- 6
Analytics & Dashboards
Sales KPIs, team performance, revenue forecasts, industry-specific reports · deep BI with Zoho Analytics.
Every item is finalized in a written proposal after discovery; no surprise line items.
- 1
Audit Report
Every module, layout, workflow, custom field, and user behavior is analyzed. The findings are delivered to you in a written report.
- 2
Process Simplification
Conflicting workflows, unused fields, and dead modules are cleaned up. Processes start running with fewer clicks.
- 3
Performance Improvement
The cause of slow modules is identified: oversized layouts, heavy workflows, flawed design. The fix is applied, and the system speeds up.
- 4
Layout and Usability
Forms are simplified based on user feedback so critical fields stand out. Lookups and sections are reorganized; customizable modules are shaped around how you work.
- 5
Automation Expansion
The repetitive work your team does by hand is identified, then automated with Workflow, Blueprint, or Zoho Flow. Quote approvals and campaign automations are set up as part of this scope.
- 6
User Adoption
The team is retrained, usage dashboards are set up, and champion users are cultivated from within. The system becomes a daily habit.
Health tourism
Multilingual patient journey, international leads, appointment & follow-up automation, WhatsApp integration.
Dental treatment
Implant tracking, treatment plans, reminder automation, patient file module.
Aesthetic procedures
Client registration, package management, before-and-after documentation, campaign tracking.
E-commerce SMEs
Order tracking, customer segmentation, shipping integration, cross-sell campaigns.
B2B services
Project + customer management, quote/contract flow, resource planning, invoicing.
Professional services
Lawyers, accountants, architects · client portfolio, time tracking, fee collection.
Your account is opened under Eksenium's authorized partner registration. The license is billed at Zoho's official list price; we quote the setup separately from the license, with a written scope and a fixed fee. Base support after setup is not priced separately.
1
Live training
At the same table as your team in Istanbul, remotely in other cities and abroad; with real data.
2
Full documentation
Every structure we build is in your hands, in writing.
3
How-to videos
Watch-and-apply recordings for every screen.
4
Fast support
Quick answers to anything left unclear after training.
5
Adoption report
Is the team actually using the system? We measure it.
Every company whose setup we did gets base support through three channels after go-live; it is part of our responsibility and is not priced separately. The WhatsApp channel and phone stay open for as long as we are your partner; feature and customization requests by email in the first 6 months are part of the setup, while new modules and integrations are priced separately.
01 · Email
Feature and customization requests
First 6 months after go-live, for your existing setup. Write to us; the request is logged and planned.
02 · WhatsApp channel
Team questions and instant fixes
A channel set up for your company, open for as long as we are your partner. Your team asks, small fixes happen on the spot.
03 · Phone
Urgent issues and management questions
Open for as long as we are your partner. When something stops work or management needs an answer, call us directly.
Coverage
WhatsApp channel and phone
Email · features and customization
After go-live, for every company whose setup we did. None of the three channels is priced separately; the 6-month scope covers feature and customization requests.
We build it, improve it, keep it alive.
No system stays standing without someone behind it. We stay with every structure we build after delivery: monitoring, fine-tuning, and making sure your team truly adopts it.
Let's talk through your current process and assess together what Zoho would bring to your business. No sales pressure. A written proposal within 48 hours.
One system we built with Zoho CRM: AEC Akademi moved its sales process out of Excel spreadsheets; total sales, lead temperature, collections and rep tasks now sit on a single dashboard.
More questions? Write to us · we reply within 24 hours.
No. The license fee is Zoho's EUR (EUDC) list price; you can pay it through an Eksenium invoice or directly to Zoho. As an Authorized Partner, Eksenium provides the implementation, training, and consulting; the implementation is quoted separately from the license, with a written scope and a fixed fee. Everything Eksenium invoices is set in EUR and invoiced in Turkish lira at the Central Bank of the Republic of Türkiye euro selling rate on the invoice date. We choose the right plan together and keep you from paying for modules you don't need.
30+
projects
99%
client satisfaction
3 channels
post-implementation support
We prepare a concrete proposal and a live demo based on your current system, your goals, and your timeline. No commitment before the contract.