Zoho is the cloud-based business software ecosystem trusted by 100M+ users worldwide. Zoho products run from CRM to accounting, HR to customer support: one license, one backbone, shared data. The license is billed at Zoho's official list price; Eksenium quotes implementation and training separately from the license, with a written scope and a fixed fee. Base support after go-live is not priced separately.
50+
Apps · one license
100M+
Users · worldwide
150+
Countries
Zoho CRM
The art of selling, the power of the system.
Zoho's flagship CRM platformBigin
A simple CRM for small teams.
CRM for teams of 1 to 20Zoho One
50+ apps, one subscription.
All your business software in one licenseZoho Desk
Service that never stops.
Agentic-AI powered help deskZoho Bookings
Appointment management, simple and automated.
Online booking & calendarZoho Forms
Capture forms, trigger automation.
HIPAA-compliant form builderZoho Meeting
Meetings in the browser, no downloads.
Video meetings & webinarsZoho Survey
Collect responses, extract insights.
NPS & survey platformZoho Sign
Send documents, sign instantly.
KVKK-compliant e-signatureZoho CRM Plus
8 apps on a single customer experience platform.
Customer experience bundle · 8 appsZoho Marketing Plus
Unified marketing platform.
Marketing bundle · 9 appsZoho Marketing Automation
From lead to customer, end to end.
All-in-one marketingZoho Voice
Cloud-based business phone.
Cloud phone & call centerZoho Flow
Connect your apps, put work on autopilot.
No-code iPaaSZoho PhoneBridge
Connect your phone system to CRM, log every call.
CRM telephony integration
Zoho products are not a set of separately sold apps · together they form an ecosystem where data flows natively between Zoho apps, everything runs under one identity, and it is all managed from a single dashboard. It means using one suite instead of 5 to 10 separate SaaS tools like Salesforce + HubSpot + Slack + Zoom + QuickBooks.
Full Integration. One customer, one record
A Contact you create in CRM automatically becomes a customer in Books, appears as a ticket owner in Desk, and the open rate of an email sent from Campaigns shows up on the same CRM record. No manual data copying, one shared data layer.
- Native data flow · No need to build separate integrations
- 360° customer record · Every touchpoint on one screen
- Orchestration with Zoho Flow · Connects to 1000+ third-party apps
- CommandCenter · Cross-app customer journey design
Customizability. Reconfigured for your industry
A patient file module for clinics, order tracking for e-commerce, project management for B2B · custom code with Deluge, no-code apps with Creator, embedded apps with the Widget SDK, whatever your needs require.
- Deluge scripting · Unlimited customization
- Zoho Creator · No-code app development
- Widget SDK · Embedded iframe-like user interfaces
- Blueprint · Visual process design
High Performance at Low Cost.
In Zoho One the apps come in one license; on the All Employee plan every employee in the company is licensed, on the Flexible plan only the people you need. Pricing that fits every scale, from micro business to enterprise.
- Free plans · Free starter editions of CRM, Mail, Books, Sign
- 15 to 30 day trials · No cost until you decide
- One invoice · 50+ apps in one license
Data Security & Compliance. KVKK · GDPR · ISO 27001 certified infrastructure
Zoho's infrastructure meets the world's leading security standards. For EU customers, data is stored in EU data centers (EUDC). In our health tourism and fintech projects in Türkiye, KVKK privacy notices, explicit consent, and data retention policies are set up with ready-made templates.
- EU Data Center (EUDC) · Data stays within EU borders
- KVKK and GDPR · Infrastructure that helps you meet your obligations
- ISO 27001:2022 + SOC 2 Type II + HIPAA + CCPA
- Ad-free business model · Never sells your data to advertisers
From our Eksenium implementation experience, the industries where Zoho products are used most in Türkiye, and the app combinations behind them:
Healthcare & Clinics
CRM + Bookings + Forms + Desk + Survey · patient journey, appointments, follow-up, surveys. WhatsApp + email automation.
Health Tourism
CRM + Bookings + Sign + Books · international patient management, multiple languages, multi-currency pricing, contracts.
E-Commerce
CRM + Inventory + Commerce + Books + Desk · orders, stock, invoicing, customer support on one backbone.
Education & EdTech
CRM + Learn + Forms + Books · student enrollment, learning platform, payment tracking.
Agency & Services
CRM + Projects + Books + Sign · client portfolio, project management, invoicing, contracts.
B2B SaaS
CRM + Desk + Billing + Analytics · lead management, customer support, subscriptions, BI dashboards.
100% Cloud Based
No hardware, servers, or IT team required. Access from a browser or the mobile app. Backups, updates, security · all handled by Zoho.
Mobile Ready
All Zoho apps have iOS and Android versions. Your field team works from their phones, and operations keep running even when you are out of the office.
Drag-and-Drop Setup
Unlimited customization for those who know Deluge scripting; drag-and-drop flow design, a no-code form builder, and a visual workflow editor for those who don't.
Multilingual + Turkish Interface
Full Turkish interface support. 40+ language options. Work in Turkish with your local team and in English, German, or Arabic with your international customers.
REST API + Webhooks
Native integration with 1000+ third-party apps (Zoho Flow). Unlimited connectivity via webhooks, REST API, OAuth 2.0, and Deluge custom functions.
Data Security
Compliant with KVKK, GDPR, ISO 27001, and SOC 2 Type II. EU data centers (EUDC). Ad-free business model · your data is never shared with any third party.
Eksenium is an İstanbul-based technology consulting studio with Zoho Authorized Partner status. Our main focus is healthcare and health tourism, and we also set up Zoho for e-commerce, real estate and service businesses. 30+ projects, proficiency in the 15 most-used Zoho products.
- 20Business Days to Go Live, After Scope Approval
- 3 channelsSupport After Go-Live, Not Priced Separately
- 100%Support in Turkish and English
Sign up through our reseller link and you are automatically listed under Eksenium as your partner. Free discovery call and a written setup proposal within 48 hours; base support after setup is not priced separately.
1
Live training
At the same table as your team in Istanbul, remotely in other cities and abroad; with real data.
2
Full documentation
Every structure we build is in your hands, in writing.
3
How-to videos
Watch-and-apply recordings for every screen.
4
Fast support
Quick answers to anything left unclear after training.
5
Adoption report
Is the team actually using the system? We measure it.
Every company whose setup we did gets base support through three channels after go-live; it is part of our responsibility and is not priced separately. The WhatsApp channel and phone stay open for as long as we are your partner; feature and customization requests by email in the first 6 months are part of the setup, while new modules and integrations are priced separately.
01 · Email
Feature and customization requests
First 6 months after go-live, for your existing setup. Write to us; the request is logged and planned.
02 · WhatsApp channel
Team questions and instant fixes
A channel set up for your company, open for as long as we are your partner. Your team asks, small fixes happen on the spot.
03 · Phone
Urgent issues and management questions
Open for as long as we are your partner. When something stops work or management needs an answer, call us directly.
Coverage
WhatsApp channel and phone
Email · features and customization
After go-live, for every company whose setup we did. None of the three channels is priced separately; the 6-month scope covers feature and customization requests.
We build it, improve it, keep it alive.
No system stays standing without someone behind it. We stay with every structure we build after delivery: monitoring, fine-tuning, and making sure your team truly adopts it.
30+
projects
99%
client satisfaction
3 channels
post-implementation support
We prepare a concrete proposal and a live demo based on your current system, your goals, and your timeline. No commitment before the contract.