ZOHO PRODUCTS

Your customers see your available slots and book their own appointments. With Zoho Bookings, phone tag and paper-diary chaos ends; online booking and appointment scheduling live in one digital calendar. Google/Outlook sync, automatic reminders, payment collection, video meeting integration.

∞

Booking

Sync

Google · Outlook

Auto

Reminders

Built-in

Payments

What it solves

With several locations, specialists and service types, the hard part is not finding a free slot. Customers do not know which specialist to choose, some calendars fill up while others stay empty, and each location keeps its bookings in a separate list. Bookings keeps each location in its own workspace, distributes appointments across the team by rule and sends customers to the right booking page.

During setup we define your location and department structure, service types, staff schedules and distribution method. We place the booking page on your website, set which Zoho CRM module receives each booking, prepare the notification templates and test everything with your team through trial bookings.

Features

  1. Location and department workspaces

    Each location or department runs in its own workspace with its own services, staff and admin. Multiple workspaces require the Premium plan.

  2. Distribution across the team

    Appointments are assigned in equal rotation, by each person's capacity or by priority, and customers see the team's pooled availability on one page. Available on Basic and Premium.

  3. Group and collective bookings

    Meetings with several hosts, such as a panel interview, are available from the Basic plan; classes, workshops and recurring appointments are on Premium.

  4. Routing forms

    Customers answer a few questions before booking and are sent to the right service or specialist based on their answers. Premium plan.

  5. CRM mapping

    Customer details go to the CRM module you choose and the appointment goes to the Meetings module. The Free plan maps to Leads and Contacts, Basic to standard modules, Premium to custom modules and custom fields.

  6. WhatsApp notifications

    Confirmations and reminders go out as WhatsApp messages from your business number, and customers reschedule or cancel with a button in the message. Premium plan.

Scenarios

  • Multi-specialist health center

    Patients answer the routing form and land on the right specialist's booking page; the appointment is linked to their record in Zoho CRM.

  • Training and consulting

    A workshop series opens as a group booking, and a Zoho Meeting link is created automatically for every booking.

  • Software and support team

    Support agents share booking links from inside Zoho Desk, and visitors can also book through Zoho SalesIQ live chat on your website.

FAQ

More questions? Write to us · we reply within 24 hours.

  • Yes. Multi-staff/room calendars, service durations, buffer times and automatic reminders make it ideal for clinic and consulting appointments. The same setup adapts to any business that runs on one-on-one appointments, such as health centers, beauty salons, consulting offices and training institutions.

On Every Project

  1. 1

    Live training

    At the same table as your team in Istanbul, remotely in other cities and abroad; with real data.

  2. 2

    Full documentation

    Every structure we build is in your hands, in writing.

  3. 3

    How-to videos

    Watch-and-apply recordings for every screen.

  4. 4

    Fast support

    Quick answers to anything left unclear after training.

  5. 5

    Adoption report

    Is the team actually using the system? We measure it.

Support Structure

Every company whose setup we did gets base support through three channels after go-live; it is part of our responsibility and is not priced separately. The WhatsApp channel and phone stay open for as long as we are your partner; feature and customization requests by email in the first 6 months are part of the setup, while new modules and integrations are priced separately.

  1. 01 · Email

    Feature and customization requests

    First 6 months after go-live, for your existing setup. Write to us; the request is logged and planned.

  2. 02 · WhatsApp channel

    Team questions and instant fixes

    A channel set up for your company, open for as long as we are your partner. Your team asks, small fixes happen on the spot.

  3. 03 · Phone

    Urgent issues and management questions

    Open for as long as we are your partner. When something stops work or management needs an answer, call us directly.

Coverage

WhatsApp channel and phone

throughout our partnership

Email · features and customization

first 6 months

After go-live, for every company whose setup we did. None of the three channels is priced separately; the 6-month scope covers feature and customization requests.

Why Eksenium

We build it, improve it, keep it alive.

No system stays standing without someone behind it. We stay with every structure we build after delivery: monitoring, fine-tuning, and making sure your team truly adopts it.

30+

projects

99%

client satisfaction

3 channels

post-implementation support

Contact

We prepare a concrete proposal and a live demo based on your current system, your goals, and your timeline. No commitment before the contract.

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