INDUSTRY SOLUTION

Manage the entire dental patient journey in a dental CRM built on Zoho CRM: from staged treatment plans to automatic follow-up appointments. Implant and prosthesis tracking, multilingual quotes, WhatsApp reminders · compliant with KVKK (Turkish data protection law).

Multilingual

Health Tourism

20 Business Days

After Scope Approval · GoLive20

From general dentistry to implantology and orthodontics, to dental health tourism centers · systematic patient management

  • Oral & Dental Health
  • Implantology
  • Orthodontics
  • Cosmetic Dentistry
  • Health Tourism
  • Dental Chains
Built for Dentistry

Not a generic CRM; a treatment plan, appointment and follow-up system built around the dental workflow.

Multilingual Quotes(Health Tourism)Smart Appointments& RemindersStagedTreatment PlanImplant &Prosthesis TrackingBrandlotwarrantyWhatsAppAutomationPatientKVKK andPatient Records
  1. Conflict-free calendar, automatic SMS/WhatsApp reminders · the no-show rate drops noticeably.

  2. Multi-session treatments are tracked stage by stage, the next session is scheduled automatically, and the patient sees the process.

  3. Brand, lot, warranty and follow-up dates on record · long-term tracking is systematic.

  4. A PDF treatment quote for the international patient in their own language and currency · transfer and accommodation coordination.

  5. Appointment confirmation, reminders, post-treatment care instructions · rule-based automatic messages.

  6. Patient records in the EU data center, encrypted, role based access · protected with an audit trail.

Sub-segments

  1. General Dentistry

    Exams, fillings, root canals · patient history, treatment plan and follow-up appointments in one system.

  2. Implantology Centers

    Implant planning, surgical follow-up, superstructure process and long-term check-ups · systematic.

  3. Orthodontics

    Monthly check-ups for braces and clear aligner treatment, stage photos, payment plan tracking.

  4. Cosmetic Dentistry

    Smile design, veneers, whitening · before-and-after visuals, package quotes and follow-up.

  5. Dental Health Tourism

    Patients from abroad · multilingual quotes, travel coordination, pricing in foreign currency, follow-up.

  6. Chains & Multi-branch

    Patient sharing between branches, dentist calendars, consolidated revenue and performance reports.

Advanced Features

  1. Patient Journey Automation

    From first contact to post-treatment check-ups · the right reminder and information at every stage.

  2. Document Management

    Quote and consent documents in a secure archive, accessible from mobile · organized on the patient card.

  3. Quote & Payment Tracking

    Treatment quote, installment plan, payment status · invoices automatic with Zoho Books.

  4. Dentist Performance Reports

    Production per dentist, treatment conversion, patient satisfaction · live dashboard.

  5. Online Booking

    The patient picks a free slot on the web and the calendar fills itself · less load on the front desk.

  6. Marketing & Win-back

    Automatic recall for patients who skip check-ups, campaigns and a referral program.

Next Step

Bring the whole process, from treatment plan to follow-up, into one dental CRM. Start with a free 30-minute discovery call.

How the setup runs, its timeline and the decisions made along the way are on our Zoho CRM setup page.

On Every Project

  1. 1

    Live training

    At the same table as your team in Istanbul, remotely in other cities and abroad; with real data.

  2. 2

    Full documentation

    Every structure we build is in your hands, in writing.

  3. 3

    How-to videos

    Watch-and-apply recordings for every screen.

  4. 4

    Fast support

    Quick answers to anything left unclear after training.

  5. 5

    Adoption report

    Is the team actually using the system? We measure it.

Support Structure

Every company whose setup we did gets base support through three channels after go-live; it is part of our responsibility and is not priced separately. The WhatsApp channel and phone stay open for as long as we are your partner; feature and customization requests by email in the first 6 months are part of the setup, while new modules and integrations are priced separately.

  1. 01 · Email

    Feature and customization requests

    First 6 months after go-live, for your existing setup. Write to us; the request is logged and planned.

  2. 02 · WhatsApp channel

    Team questions and instant fixes

    A channel set up for your company, open for as long as we are your partner. Your team asks, small fixes happen on the spot.

  3. 03 · Phone

    Urgent issues and management questions

    Open for as long as we are your partner. When something stops work or management needs an answer, call us directly.

Coverage

WhatsApp channel and phone

throughout our partnership

Email · features and customization

first 6 months

After go-live, for every company whose setup we did. None of the three channels is priced separately; the 6-month scope covers feature and customization requests.

Why Eksenium

We build it, improve it, keep it alive.

No system stays standing without someone behind it. We stay with every structure we build after handover: watching, fine-tuning, and making sure your team truly adopts it.

Frequently asked questions

Write to us for more questions · we reply within 24 hours.

  • Yes; staged treatments are tracked, and the next session and follow-up appointments are scheduled and reminded automatically. The no-show rate drops.

30+

projects

99%

client satisfaction

3 channels

post-implementation support

Contact

We prepare a concrete proposal and a live demo based on your current system, your goals, and your timeline. No commitment before the contract.

Schedule a call

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