ZOHO PRODUCTS

Zoho Flow is a no-code integration platform (iPaaS) that builds workflows between apps. It captures an event (trigger) in one app and runs actions in others · Notify Slack when a lead lands in CRM, post the invoice to Books, turn a form into a CRM record. Eliminate manual work with workflow automation: 1000+ ready-made connectors, multi-step logic, condition and delay blocks. Instead of entering the same data into different systems again and again, every tool in your company works together in a single flow.

1000+

Connectors

No-code

Drag-and-drop

Multi-step

Logic & conditions

Native

CRM/Books/Desk

What it solves

In many companies, the work that connects apps lives in copy-paste steps only a few people know, one-off scripts and connections spread across different tools. When a connection breaks, a missing record is usually what reveals it. Flow brings these connections into one panel, keeps a log of every run and shows the step that failed.

During setup we first map which data moves from which app to where. We build the flows, define what happens when a step fails, set up app connections your team can use without sharing passwords, test the flows with real records and hand them over to your team.

Features

  1. Scheduled and email-triggered flows

    Besides an event in an app, a flow can start at a set time, from the content of an incoming email, from new items in an RSS feed or from a URL's response. Email, RSS and URL triggers are on Standard and above.

  2. Error branch

    When a step fails, the flow does not just stop; the fallback steps you define run instead, such as notifying the owner. Standard and above.

  3. Flow history and reruns

    Each run shows the data exchanged between apps and the error message of the failed step. Failed runs are rerun manually on Standard and automatically on Professional.

  4. Subflows

    Steps repeated across several flows are built once as a subflow and called from other flows. Professional plan.

  5. On-premises connections

    Systems on your own servers, such as an SQL database, connect to cloud apps through an on-prem agent installed in your network. Professional plan.

  6. Shared connections and roles

    An app account is connected once and team members build flows with it without seeing the password; user roles define who can change what.

Scenarios

  • E-commerce

    New Shopify customers are added to Zoho CRM as contacts, and canceled orders post a message to your team channel in Zoho Cliq.

  • Software and support team

    A new ticket in Zoho Desk creates a task in Zoho Projects, so support and development follow the same work in their own apps.

  • Manufacturing and wholesale

    When a new order row is added to the SQL Server database on your own server, the flow starts and updates the company record in Zoho CRM. It needs the on-prem agent, so it is built on the Professional plan.

FAQ

More questions? Write to us · we reply within 24 hours.

  • No; every flow is built in the drag-and-drop interface. Advanced scenarios have a custom function option, but it is never required.

On Every Project

  1. 1

    Live training

    At the same table as your team in Istanbul, remotely in other cities and abroad; with real data.

  2. 2

    Full documentation

    Every structure we build is in your hands, in writing.

  3. 3

    How-to videos

    Watch-and-apply recordings for every screen.

  4. 4

    Fast support

    Quick answers to anything left unclear after training.

  5. 5

    Adoption report

    Is the team actually using the system? We measure it.

Support Structure

Every company whose setup we did gets base support through three channels after go-live; it is part of our responsibility and is not priced separately. The WhatsApp channel and phone stay open for as long as we are your partner; feature and customization requests by email in the first 6 months are part of the setup, while new modules and integrations are priced separately.

  1. 01 · Email

    Feature and customization requests

    First 6 months after go-live, for your existing setup. Write to us; the request is logged and planned.

  2. 02 · WhatsApp channel

    Team questions and instant fixes

    A channel set up for your company, open for as long as we are your partner. Your team asks, small fixes happen on the spot.

  3. 03 · Phone

    Urgent issues and management questions

    Open for as long as we are your partner. When something stops work or management needs an answer, call us directly.

Coverage

WhatsApp channel and phone

throughout our partnership

Email · features and customization

first 6 months

After go-live, for every company whose setup we did. None of the three channels is priced separately; the 6-month scope covers feature and customization requests.

Why Eksenium

We build it, improve it, keep it alive.

No system stays standing without someone behind it. We stay with every structure we build after delivery: monitoring, fine-tuning, and making sure your team truly adopts it.

30+

projects

99%

client satisfaction

3 channels

post-implementation support

Contact

We prepare a concrete proposal and a live demo based on your current system, your goals, and your timeline. No commitment before the contract.

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