Audit Report
Every module, layout, workflow, custom field, and user behavior is analyzed. The findings are delivered to you in a written report.
No more paper forms, email follow-ups and incomplete data entry. Build online forms with drag and drop in Zoho Forms, and form data flows automatically into Zoho CRM, email and Slack. Conditional logic, multi-page forms, file uploads · HIPAA + GDPR compliant.
FORMS AND DATA COLLECTION
Zoho Forms builds online data collection forms with drag and drop. Required fields, format validation and conditional logic run while the form is being filled in; missing or incorrect information is caught before it gets into the record.
Every submission is an event: it sends a notification, goes to approval, creates a record in Zoho CRM or starts a flow. The form is shared by link, by QR code or embedded on your website; the explicit consent checkbox and the file upload field are the form's own components.
SCOPE
Every item is finalized in a written proposal after discovery; no surprise line items.
Process Simplification
Conflicting workflows, unused fields, and dead modules are cleaned up. Processes start running with fewer clicks.
Performance Improvement
The cause of slow modules is identified: oversized layouts, heavy workflows, flawed design. The fix is applied, and the system speeds up.
Layout and Usability
Forms are simplified based on user feedback, with critical fields brought forward. Lookups and sections are reorganized. From new customer registration to pre-visit intake forms, every form is designed to actually get filled out in the field.
Automation Expansion
We identify the repetitive tasks your team handles manually and automate them with Workflow, Blueprint or Zoho Flow. Pre-sales data collection and operational approval steps are connected to form-triggered flows.
User Adoption
The team is retrained, usage dashboards are set up, and champion users are cultivated from within. The system becomes a daily habit.
USE CASES
Building the form is the easy part; the real gain is in what happens after submission. The examples below describe that side.
Health tourism agency
PROBLEM
The intake form is sent by email as a document, and the completed files pile up in different inboxes. The same information is entered into the system a second time by hand.
SOLUTION
The form is shared by link and QR code, and fields are validated as they are filled in. The submission creates a record in Zoho CRM and attachments are linked to the same record; the second data entry disappears.
Service business
PROBLEM
Appointments and requests are taken by phone and written in a notebook. In busy hours, who wanted what gets lost, and a request that never got a reply goes unnoticed.
SOLUTION
The request form is embedded on the website; conditional fields change the questions by service type. The submission notifies the relevant team and opens a task for follow-up, and the request list stays in one place.
HR team
PROBLEM
Leave, expense and application forms travel around in different files; the approval order is tracked through email. Whose approval something is waiting on is learned by asking.
SOLUTION
Each form is built with its own approval step; the submission goes straight to the person responsible, and the approval or rejection stays inside the record. The file upload field links documents to the same record.
On Every Project
1
Live training
At the same table as your team in Istanbul, remotely in other cities and abroad; with real data.
2
Full documentation
Every structure we build is in your hands, in writing.
3
How-to videos
Watch-and-apply recordings for every screen.
4
Fast support
Quick answers to anything left unclear after training.
5
Adoption report
Is the team actually using the system? We measure it.
Support Structure
Every company whose setup we did gets base support through three channels after go-live; it is part of our responsibility and is not priced separately. The WhatsApp channel and phone stay open for as long as we are your partner; feature and customization requests by email in the first 6 months are part of the setup, while new modules and integrations are priced separately.
01 · Email
Feature and customization requests
First 6 months after go-live, for your existing setup. Write to us; the request is logged and planned.
02 · WhatsApp channel
Team questions and instant fixes
A channel set up for your company, open for as long as we are your partner. Your team asks, small fixes happen on the spot.
03 · Phone
Urgent issues and management questions
Open for as long as we are your partner. When something stops work or management needs an answer, call us directly.
Coverage
WhatsApp channel and phone
throughout our partnership
Email · features and customization
first 6 months
After go-live, for every company whose setup we did. None of the three channels is priced separately; the 6-month scope covers feature and customization requests.
Why you can trust us
Seven branches, one system, one screen
Managing a healthcare group with seven branches, the hardest part was seeing the whole picture. Each branch kept its own records and the same patient's data lived in different places. Two and a half years ago we moved to Zoho CRM with our Zoho Authorized Partner İsa Demirci and his team, and that picture changed. Today all seven branches run on a single system. I follow the entire group from one screen, while branches and teams see only their own areas through role-based permissions. The question of what a patient experienced at which branch is now answered by the system itself, not by phone traffic. Two and a half years is not a short time. The system has run reliably throughout, and whenever we needed him, İsa Bey was always reachable. We wholeheartedly recommend them to any multi-site healthcare organisation.
Live on the date they gave
In health tourism the patient journey is long and has many steps: the first message, the assessment, the quote, travel, treatment day and the follow-ups after it. Working with Eksenium, we did not have to explain this journey to them from scratch. Without us telling them, they knew which information must not get lost at which stage, and where patients wait and where they drop off; our conversations were always about the details of our own business.
Eksenium is one of Zoho's Authorized Partners in Türkiye. You can see our listing, certifications and client reviews in Zoho's partner directory.
Our listing in the Zoho partner directoryBrands that trust us
Why Eksenium
We build it, improve it, keep it alive.
No system stays standing without someone behind it. We stay with every structure we build after delivery: monitoring, fine-tuning, and making sure your team truly adopts it.
Next step
Let's talk through your current process and assess together what Zoho would bring to your business. No sales pressure. A written proposal within 48 hours.
FAQ
More questions? Write to us · we reply within 24 hours.
Yes. Form submissions flow instantly into Zoho CRM as leads/records; manual data entry disappears.
30+
projects
99%
client satisfaction
3 channels
post-implementation support
Contact
We prepare a concrete proposal and a live demo based on your current system, your goals, and your timeline. No commitment before the contract.
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