AUTOMATION

UiPath, Power Automate, n8n, Make, custom Python · we build the RPA bot with the best-fit tool, test it, and take it live. Monitoring, error handling, and documentation included. The essence of robotic process automation development is simple: we hand repetitive work over to a digital employee that runs 24/7. Errors drop, and your team gets back to strategic work.

3-8 weeks

Timeline

Production-ready

Testing

Included

Monitoring

RPA DEVELOPMENT PROCESS

Five stations, one line: the bot token moves station by station from spec to scale. The production line shows the state of each step.

Production line

Week 1SpecWeeks 2-3DevelopmentWeek 4UATWeeks 5-6PilotWeeks 7-8ScaleMonitoringruntime statusError handlingerrorretryqueuehuman escalation· schematic

Our most common builds

  • pulls invoices from email and enters them into the system
  • tracks quote status in the CRM and sends reminders
  • classifies incoming messages and routes them to sales or support
  • transfers data from Excel and PDF into Zoho CRM
  1. Process documentation, exception handling, success criteria. Contract signing.

  2. Iterative development with weekly demos. The client tries it in a test environment.

  3. Key users run tests for one week. Feedback is implemented.

  4. The bot goes live, but at low volume. Performance and error rate are monitored.

  5. Full volume is handed over to the bot. The monitoring dashboard goes live.

RPA DEVELOPMENT SCOPE

We can build a single process or a package of 10. Our most common builds: bots that pull invoices from email and enter them into the system, track quote status in the CRM and send reminders, classify incoming messages and route them to sales or support, and transfer data from Excel and PDF into Zoho CRM.

  1. 01

    Process Discovery

    Map of processes to automate.

    The process is observed and documented step by step. Edge cases, error scenarios, and unexpected situations are listed. Repetitive tasks such as invoicing, quoting, ordering, and email follow-up are prioritized.

  2. 02

    Bot Development

    UiPath / Power Automate / n8n.

    The bot is coded on the chosen platform. Reusable components, resilient error handling, logging infrastructure. Zoho Flow steps in for Zoho-heavy scenarios, Python + Selenium for browser tasks.

  3. 03

    Test Scenarios

    Edge cases + happy path.

    Both the normal flow and edge cases are tested. Unit and integration tests are added to the documentation.

  4. 04

    Monitoring Dashboard

    Runtime status monitoring.

    When the bot ran, how many items it processed, any errors · dashboard with Grafana/Slack/Email integration.

  5. 05

    Error Handling

    Smart error handling.

    When the bot gets stuck on a step: escalation to a human, retry mechanism, queueing. Resilient in production.

  6. 06

    Handover & Training

    In-house team training.

    The bot code is shared with you, admin panel training is provided, and a troubleshooting guide is delivered.

On Every Project

  1. 1

    Live training

    At the same table as your team in Istanbul, remotely in other cities and abroad; with real data.

  2. 2

    Full documentation

    Every structure we build is in your hands, in writing.

  3. 3

    How-to videos

    Watch-and-apply recordings for every screen.

  4. 4

    Fast support

    Quick answers to anything left unclear after training.

  5. 5

    Adoption report

    Is the team actually using the system? We measure it.

Support Structure

Every company whose setup we did gets base support through three channels after go-live; it is part of our responsibility and is not priced separately. The WhatsApp channel and phone stay open for as long as we are your partner; feature and customization requests by email in the first 6 months are part of the setup, while new modules and integrations are priced separately.

  1. 01 · Email

    Feature and customization requests

    First 6 months after go-live, for your existing setup. Write to us; the request is logged and planned.

  2. 02 · WhatsApp channel

    Team questions and instant fixes

    A channel set up for your company, open for as long as we are your partner. Your team asks, small fixes happen on the spot.

  3. 03 · Phone

    Urgent issues and management questions

    Open for as long as we are your partner. When something stops work or management needs an answer, call us directly.

Coverage

WhatsApp channel and phone

throughout our partnership

Email · features and customization

first 6 months

After go-live, for every company whose setup we did. None of the three channels is priced separately; the 6-month scope covers feature and customization requests.

Why Eksenium

We build it, improve it, keep it alive.

No system survives without someone standing behind it. We stay with every system we build after delivery: monitoring, fine-tuning, and making sure your team truly adopts it. This approach knows no scale: we build bots that bridge CRM, ERP, and support systems to the same standard for SMBs and enterprises alike.

FAQ

More questions? Write to us · we reply within 24 hours.

  • Tool selection happens first through consulting (a separate service). If it has already been done, we move straight to development.

30+

projects

99%

client satisfaction

3 channels

post-implementation support

Contact

We prepare a concrete proposal and a live demo based on your current system, your goals, and your timeline. No commitment before the contract.

Schedule a call

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