ZOHO SERVICES

With a Zoho Creator setup, we turn a process that runs in Excel, on paper or over messages into an application built for your business, with its own forms, approvals and reports. We build the data model and open the app for use on desktop and phone; we write the business rules too, so your team does not need to write code.

20 business days

The app in use with its data model, workflows and mobile access; the count starts after scope approval and the delivery date is written into the scope document.

Application document

Forms, fields, workflows and business rules, with what each one does, in writing.

Base support after setup

Not priced separately; feature and customization requests you email in the first 6 months are part of the setup.

SOUND FAMILIAR?

HOW WE WORK

Business day

  1. 1
    Day 1

    Process and file inventory

    The first business day after scope approval. With your team we confirm the process mapped in discovery: who enters which information, who approves, and which files are used.

  2. 2
    Days 2-4

    Data model and screen plan

    Forms, field types, relationships between forms (lookups and subforms), roles and approval steps are set out in an application design document for your approval.

  3. 3
    Days 5-12

    Forms, workflows, Deluge

    Forms and reports are built; validation, calculation and approval rules are written as workflows and Deluge scripts; Zoho CRM or Zoho Books connections are added where needed.

  4. 4
    Days 13-17

    Acceptance testing with real records

    Records from Excel are cleaned and imported; your team tries the app on desktop and in the Zoho Creator mobile app with real scenarios, and fixes are closed at this stage.

  5. 5
    Days 18-20

    Publishing, training, handover

    The app opens to users and is handed over with role-based live training, video recordings, a Turkish user guide and the application document.

SCOPE

Forms, workflows and integrations are itemized in the proposal after discovery.

  • 01

    Environments and release

    Controlled publishing across development, stage and production with Zoho Creator 6 environments; the app opened for use on desktop and in the Zoho Creator mobile app on iOS and Android.

  • 02

    Roles and permissions

    User roles; who sees and who edits which form and report; a customer or dealer portal where needed.

  • 03

    Workflows and rules

    Workflows that run when a record is added, edited or on a set date; approval processes with notices to approvers; Deluge scripts for calculations, validations and updates across records.

  • 04

    Data model and reports

    Forms and field types, mandatory and unique field rules, relationships between forms (lookups) and subforms; list, calendar and pivot reports, page design for management.

  • 05

    Integration

    Connections to Zoho CRM and Zoho Books; data exchange with other systems through the REST API where needed.

  • 06

    Training and application document

    Role-based live training, video recordings and a Turkish user guide; an application document that explains what each form, workflow and business rule does.

On Every Project

  1. 1

    Live training

    At the same table as your team in Istanbul, remotely in other cities and abroad; with real data.

  2. 2

    Full documentation

    Every structure we build is in your hands, in writing.

  3. 3

    How-to videos

    Watch-and-apply recordings for every screen.

  4. 4

    Fast support

    Quick answers to anything left unclear after training.

  5. 5

    Adoption report

    Is the team actually using the system? We measure it.

Support Structure

Every company whose setup we did gets base support through three channels after go-live; it is part of our responsibility and is not priced separately. The WhatsApp channel and phone stay open for as long as we are your partner; feature and customization requests by email in the first 6 months are part of the setup, while new modules and integrations are priced separately.

  1. 01 · Email

    Feature and customization requests

    First 6 months after go-live, for your existing setup. Write to us; the request is logged and planned.

  2. 02 · WhatsApp channel

    Team questions and instant fixes

    A channel set up for your company, open for as long as we are your partner. Your team asks, small fixes happen on the spot.

  3. 03 · Phone

    Urgent issues and management questions

    Open for as long as we are your partner. When something stops work or management needs an answer, call us directly.

Coverage

WhatsApp channel and phone

throughout our partnership

Email · features and customization

first 6 months

After go-live, for every company whose setup we did. None of the three channels is priced separately; the 6-month scope covers feature and customization requests.

Why Eksenium

We build it, improve it, keep it alive.

No system stays standing without someone behind it. We stay with every structure we build after delivery: monitoring, fine-tuning, and making sure your team truly adopts it.

FAQ

More questions? Write to us · we reply within 24 hours.

  • It takes 20 business days, counted after scope approval; the go-live date is written into the scope document. The prerequisites on your side, such as the process owner, sample data and the approver, are listed together on day one. If the process is not on paper yet, we work out the brief together; this happens before scope approval and is not counted in the 20 business days, and we tell you clearly at the end of discovery how long it will take. The proposal lists the forms, workflows and integrations at a fixed fee set in EUR; the invoice is issued in Turkish lira at the Central Bank of the Republic of Türkiye euro selling rate on the invoice date.

30+

projects

99%

client satisfaction

3 channels

post-implementation support

Contact

We prepare a concrete proposal and a live demo based on your current system, your goals, and your timeline. No commitment before the contract.

Schedule a call

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