Zoho Forms Setup

It takes 20 business days, counted after scope approval; the go-live date is written into the scope document. The prerequisites on your side, such as access to your website and Zoho CRM and the person who will approve the form questions, are listed together on day one. If we write the questions together, this work happens before scope approval and is not counted in the 20 business days; we tell you clearly at the end of discovery how long it will take. At the end of discovery we prepare a fixed-fee proposal listing the forms, rules and integrations; the fee is set in EUR and invoiced in Turkish lira at the Central Bank of the Republic of Türkiye euro selling rate on the invoice date.

To the module chosen in design: usually Leads or Contacts, or a custom module where needed. If a record with the same email or phone already exists, it is updated instead of a new one being created (upsert), and the order in which fields are checked is set. UTM values showing which campaign a submission came from can also be written to CRM fields.

The privacy notice is shown in Zoho Forms' Terms and Conditions field, as full text or a link. Explicit consent is collected with a separate Decision Box that loads unticked; whether it was ticked is stored with the submission and written to a consent field in CRM. The legal wording comes from your legal advisor; we build its placement on the form.

Zoho Forms' payment field works with integrated providers such as PayPal, Stripe and Square, or through Zoho Checkout. Whether these providers can be used by a company based in Türkiye depends on the provider; if none fits, the payment step is designed outside the form. This is decided during discovery.

Yes, with the Zoho Forms mobile app. Entries made at a trade show stand or in the field without a connection are kept on the device and sent automatically once it is back online. Kiosk mode turns a tablet into a password-protected entry point; the form clears after each submission so the next person starts with a blank form.

Zoho Forms' form analytics shows view and submission counts; with UTM tracking on, the campaign or source of each submission is recorded. When this is also sent to CRM, you can report which source the submissions that turn into sales came from.

No, the two are separate. The edition depends on monthly submission volume, the number of forms and features such as payments or approvals; during discovery we choose it together using Zoho's current edition table. You can pay for the license through an Eksenium invoice or directly to Zoho.