Zoho Voice pricing has two plans, Standard and Premium, at a flat per-user price. Numbers, minutes and international calls cost extra. Local number support for Türkiye available. Eksenium quotes setup separately from the license, with a written scope and a fixed fee: Turkish IVR flow design.
€
EUR pricing · Europe (EUDC)
2 plans
Cloud telephony · 100+ countries
3 channels
Base support, not priced separately
Standard
Small call center
€39/user/mo · billed annually
€49 with monthly billing
≈ €195/mo · 5 users · excl. VAT
- Cloud phone system
- IVR designer (3 levels)
- Call recording (30-day archive)
- Round-robin distribution
- CRM PhoneBridge integration
- Mobile app (iOS + Android)
- 1 local number included
Premium
Most popularMOST POPULAR · Fully loaded
€59/user/mo · billed annually
€75 with monthly billing
≈ €295/mo · 5 users · excl. VAT
- Everything in Standard +
- Unlimited IVR levels
- Call recording (90-day archive)
- Skill-based routing
- Transcription + AI summary
- Multi-location management
- Power dialer + call campaigns
- 3 local numbers included
15-Day Trial · Free · Premium features · 1 number · 100 minutes · no credit card required
Prices per user / month, excluding VAT. Number fees, outbound call minutes and international calls are extra. Eksenium setup is quoted separately from the license, with a written scope and a fixed fee: Turkish IVR, CRM PhoneBridge and team training.
Standard costs 39 € and Premium 59 € per user per month billed annually, or 49 € and 75 € with monthly billing. Number fees, outbound call minutes and international calls are charged on top. Prices exclude VAT.
1
Live training
At the same table as your team in Istanbul, remotely in other cities and abroad; with real data.
2
Full documentation
Every structure we build is in your hands, in writing.
3
How-to videos
Watch-and-apply recordings for every screen.
4
Fast support
Quick answers to anything left unclear after training.
5
Adoption report
Is the team actually using the system? We measure it.
Every company whose setup we did gets base support through three channels after go-live; it is part of our responsibility and is not priced separately. The WhatsApp channel and phone stay open for as long as we are your partner; feature and customization requests by email in the first 6 months are part of the setup, while new modules and integrations are priced separately.
01 · Email
Feature and customization requests
First 6 months after go-live, for your existing setup. Write to us; the request is logged and planned.
02 · WhatsApp channel
Team questions and instant fixes
A channel set up for your company, open for as long as we are your partner. Your team asks, small fixes happen on the spot.
03 · Phone
Urgent issues and management questions
Open for as long as we are your partner. When something stops work or management needs an answer, call us directly.
Coverage
WhatsApp channel and phone
Email · features and customization
After go-live, for every company whose setup we did. None of the three channels is priced separately; the 6-month scope covers feature and customization requests.
30+
projects
99%
client satisfaction
3 channels
post-implementation support
We prepare a concrete proposal and a live demo based on your current system, your goals, and your timeline. No commitment before the contract.