The apps that come with a Zoho One subscription, under eight headings. What each of the Zoho One apps does is written in a single line. Apps with a page of their own have a linked name.
Sales and customer relationships
The apps that determine where a request gets recorded when it comes in.
Lead, Deal, Account and Contact modules; workflow rules, stage discipline with Blueprint, custom business logic with Deluge and embedded app development with the Widget SDK. Most Zoho One apps work best together with the CRM.
Our Zoho CRM serviceSimple pipeline logic, drag and drop deal management. Deals, requests and customer onboarding on a single screen. Mobile first, set up in minutes. Can also be bought on its own outside Zoho One.
Appointment scheduling for a single consultant or the whole team. Connects with Google Calendar, Zoom, Teams and Meet. Prepaid bookings can be taken with Stripe and PayPal. Custom integrations can be built with the advanced API.
Our Zoho Bookings serviceTemplate-based site builder with a drag and drop editor. Mobile-friendly templates, native connection with CRM and Forms, basic SEO fields come ready.
Marketing and engagement
The apps that generate demand and measure incoming interest.
Shows where a visitor came from and how long they stayed on which page, in real time. When connected with the CRM, the operator sees the customer history live. Starts proactive chats based on triggers; a chatbot can be set up.
Template editor, segmentation, drip campaigns, behavior-based triggers and A/B testing. Connects with Shopify, WooCommerce and WordPress. Email marketing is the job of this app, not the CRM.
Managing multiple accounts from a single panel, a content calendar, an approval flow with the team. Replies to comments, messages and mentions from one place. Engagement and follower growth are reported.
Logic branches, conditional questions and multilingual surveys. Connects with CRM, Analytics and Campaigns. There is an option to buy paid responses from a target audience.
Our Zoho Survey serviceConditional logic, multi-step forms and file upload. Embedded on the site via iframe or JavaScript. Payments can be taken with PayPal and Stripe; sends webhooks anywhere, including CRM and Desk. Can be configured to be HIPAA compliant.
Our Zoho Forms serviceHeatmaps, scroll maps, session recording and form abandonment analysis. A/B tests, split URL tests and personalization experiments are set up. Adds what to do on top of what the analytics tool tells you.
Ticketing, event website, attendee engagement and performance analysis for in-person, online and hybrid events. No commission is charged on ticketing.
A simpler and less configurable combination of the Campaigns, PageSense, Forms, LandingPage and SalesIQ jobs. Brings email, SMS, WhatsApp and social media together in a single journey design. For teams that do not want to learn several tools.
Our Marketing Automation servicePoint-based tasks, review rewards, referral campaigns and an affiliate portal. Connects with Wix, Shopify, Zoho Commerce and custom sites.
An editor designed for landing pages only. A/B testing, dynamic text replacement, pop-ups with smart triggers and heatmap analytics. Gives content suggestions with Zia.
No-code store builder, ready-made templates. Uses the Zoho Inventory database directly, so no separate synchronization is needed. Payments are taken with Stripe, PayPal and Razorpay.
Customer support
The apps that run the relationship after the sale.
Email, phone, social media, live chat and web forms come together in one panel. Process automation with Blueprint, response time tracking with SLA, a knowledge base and a self-service portal. Zia classifies the ticket and suggests a reply. Beyond IT, it is also used in scenarios such as repair tracking and patient support lines.
Our Zoho Desk serviceWorks on Windows, Mac, Linux, iOS, Android and Chromebook. File transfer, instant chat, session recording and multi-monitor support. Sessions can be started instantly or scheduled.
Drawing arrows and notes over the live camera feed, voice calls and snapshots. A knowledge base is built from session recordings. Equipment faults can be diagnosed without sending a technician to the field.
Productivity and collaboration
The tools you open every day, whatever work you do.
Ad-free business email on your own domain. Calendar, contacts, tasks and notes in the same interface. Team communication with Streams; connection with CRM, Desk, Projects and WorkDrive.
Channels, voice and video conferencing, custom bot support. Together with Zoho Flow it can also serve as an event log tool: software events are dropped into a channel, building a searchable chain of records.
Gantt charts, work breakdown structure, dependencies, recurring tasks, timesheets and budgets. Invoicing from timesheets through Books. JIRA, Basecamp and MS Project can be imported. One of the apps in the package with the steepest learning curve.
Backlog, boards, epics, sprint planning, burndown charts and velocity reports. Projects is for classic project management; Sprints is for agile teams.
Company wall, team feeds, announcements, polls, Q&A and an organization chart. A separate network can be set up for external stakeholders. Becomes meaningful in companies above a certain number of employees.
Both a knowledge base and a training platform. A collaborative wiki editor, version tracking, a course builder, drip programs and competency measurement with quizzes. Large documentation is organized with a hierarchical structure.
Keeps shared addresses from going unowned. Thread ownership, snoozing, tagging, automatic assignment rules and private notes. Who wrote which reply is on record.
Participants join directly from the browser; no installation needed. AI-assisted transcripts, a virtual whiteboard and polls. Large attendee capacity on the webinar side.
Our Zoho Meeting serviceTeam folders, role-based access and external sharing links. Desktop sync, version history and contextual comments. Files can be searched by their content with text recognition.
Signing in multiple languages, in-person signing and mobile signing. Keeps an audit trail, encrypted with AES-256. A common setup: generating a contract from a Writer template with CRM data and sending it for signature.
Our Zoho Sign serviceStores and shares team passwords with end-to-end encryption. Autofill, granular access control, IP restriction and emergency access. Not even Zoho can see the passwords.
A notebook synced across devices. Color-coded cards, gesture-based navigation, private sharing with a password or biometric lock.
Collaboration on an infinite canvas. Real-time whiteboard, AI-assisted diagram and mind map generation, a library of ready-made templates.
Finance and accounting
Issuing invoices and keeping the books are separate jobs; this heading covers both.
Invoices, orders, expenses, bank reconciliation, inventory tracking, tax compliance, customer and vendor portals, multi-currency and more than seventy ready-made reports. In Türkiye it is used alongside local solutions or in their place.
Creating and sending invoices, unlimited customers, completely free. A signed-contract invoicing setup can be built with Zoho Sign. For businesses that already have Books it adds little; it is enough for one-person operations.
Flat, volume and tiered pricing models. Trial periods, upgrades and downgrades, coupon management, reminder emails and collection tracking. Set up for subscription-based businesses.
Receipts are scanned from the mobile app, categorized with text recognition and land in Books. Approval flows, spending policies, mileage tracking and advance management.
Multiple warehouses, transfer orders, picking lists, bin locations, serial and batch tracking, barcode scanning. Connects with WooCommerce, Shopify, Amazon and eBay. Works together with Books or on its own.
Sets up a payment page without an e-commerce site. One-off and recurring payments, customization to match the brand. Used in scenarios such as consulting fees and prepaid bookings.
Cloud-based payroll. There is no Türkiye edition; it is for teams working on the US and India side. Connects with Books to run in a single finance stack.
Human resources
Hiring and employee management.
The entire employee lifecycle: onboarding, leave, attendance, shifts and performance. The employee self-service portal reduces the administrative load. Connects with Books on the payroll side.
A candidate pool, one-click posting to more than seventy job boards, video interviews and custom assessments. AI-powered resume parsing and job matching. There is a client portal for staffing agencies.
Analytics, automation and development
The glue between the Zoho One apps. The layer that moves data and keeps work running on its own.
Form, report, page and workflow design. Custom business logic is written with Deluge; REST APIs can be called. The app you design is generated automatically for iOS and Android. When the CRM falls short, vertical solutions are built here.
Our Zoho Creator servicePulls data from more than three hundred sources including CRM, Books, Desk and Projects and turns it into dashboards. Queries are written in natural language with Zia. Dashboards can be embedded; a white-labeled client portal can be set up.
Our Zoho Analytics serviceData cleaning before upload: deduplication, normalization, filling missing values and formatting. More than a hundred transformation functions, scheduled flows. Connects with CRM, Analytics and cloud storage.
Works with trigger and action logic. Ready-made connections with more than a thousand apps; the rest via webhooks and APIs. A visual flow designer, conditional branches, custom Deluge functions, error handling and automatic retries.
Our Zoho Flow serviceUnlike Blueprint within a single app, it designs journeys across apps. A deal in CRM, an invoice in Books, a ticket in Desk and a task in Projects run in the same flow. A visual designer, KPI tracking, SLA and escalation rules.
Browser and desktop bots for working with legacy systems that have no API. A visual bot designer, record and replay. Orchestrated with Zoho Flow.
Administration and security
Who accesses what, from which device.
Zoho One's administration center. Single sign-on, mandatory multi-factor authentication, which user sees which app and who is an administrator are all set here.
ManageEngine MDM Plus. Automatic app distribution to work phones and tablets by user or group. Remote lock, corporate data wipe and password reset when a device is lost.
ManageEngine's cloud-based security event management. Threat detection, incident response and compliance reports. Since Zoho One has no single central log store, writing the actions of custom automations here provides traceability.
Two notes for Türkiye. Zoho Payroll has no Türkiye edition; payroll stays in a local solution. Zoho Books is used alongside local programs such as Paraşüt or in their place; which one is right depends on invoice volume and your existing accountant arrangement.
You don't need all of these Zoho One apps. Most setups start with five or six, and the rest are switched on as the need comes up. Let's talk about which ones belong in your business.
Schedule a callIf you are looking for a narrower package, see the Zoho CRM Plus and Zoho Marketing Plus pages; for the subscription and pricing side, see the Zoho One page.
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We prepare a concrete proposal and a live demo based on your current system, your goals, and your timeline. No commitment before the contract.